ABDALLA RAGHEB
AL AIN-ABU DHABI,United Arab Emirates
Summary
I am seeking a long-term job. I am practicing the profession and developing myself with a good institution that achieves promising career progress and contributes to the development and success of this institution, which provides me with challenges and moral and material contributions in the interest of the work and the institution. Knowledgeable management professional with proven success in achieving and exceeding regional revenue goals within company growth strategies. Skilled at developing local business strategy and overseeing change management to implement successful improvements.
Overview
11
11
years of professional experience
Work history
Executive manager
Kangaroo Wildlife Center
Al ain, united arab emirates
01.2022 - 01.2024
- Management sales and marketing for the shelter center and online web site store
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Managed team performance, celebrating successes and identifying areas to improve.
Sales manager
Mazak General Trading Company
Al Ain Abu Dhabi, United Arab Emirates
01.2020 - 01.2022
- Sales management, developing plans for the sales team and following up with customers
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Identified and qualified new sales prospects to continually meet targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Retained existing customers and substantially grew customer base, product line and sales volume.
Marketing Executive
Falcon Academy for Martial Arts
Al Ain Abu Dhabi, United Arab Emirates
01.2019 - 01.2021
- Identified new customer segments and target audiences to expand reach.
- Developed strategy for social media marketing with cohesive messaging across multiple platforms.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
- Delivered top-quality marketing strategy and consultative services with consistently high client satisfaction scores.
Customer service officer
National Company for the Administration of Egyptian Railways Services
Egypt, Egypt
01.2015 - 01.2019
- Responded to customer queries and provided excellent customer service.
- Responded to customer requests with friendly, knowledgeable service and support.
- Recorded and processed customer data accurately.
- Registered customer information to maintain accurate records.
- Responded to and summarised customer complaints and feedback.
Restaurant manager
Taima Hotel
Saudi Arabia
01.2013 - 01.2015
Education
GRADUATE - MARKETING MANAGEMENT
BRITISH INTERNATIONAL INSTITUTE OF TOURISM AND HOTELS
Mnsoura.EgyptSkills
- Strategic planning skills
- Avery good experience in network and IT field
- Project Management Skills
- Communications skills English: very good command (written & spoken)
- Arabic: Mother tongue
- Ability to work good individually and in a group
- Flexible and have ability to work under pressure
- Website designer (wordpress-dropshoping)
- Microsoft office programs (Windows & Word & Excel & Access & PowerPoint & Internet)
- Operations management
- Data collection and analysis
- Business administration
- Strategic thinking
- Customer service
- Employee management
Languages
Arabic
Native
English
Advanced
Timeline
Executive manager
Kangaroo Wildlife Center
01.2022 - 01.2024
Sales manager
Mazak General Trading Company
01.2020 - 01.2022
Marketing Executive
Falcon Academy for Martial Arts
01.2019 - 01.2021
Customer service officer
National Company for the Administration of Egyptian Railways Services
01.2015 - 01.2019
Restaurant manager
Taima Hotel
01.2013 - 01.2015
GRADUATE - MARKETING MANAGEMENT
BRITISH INTERNATIONAL INSTITUTE OF TOURISM AND HOTELS
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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