Abdallah Alfaouri

Veteran manager bringing 27 years of experience and remarkable track record in management. Successful at creating and managing strategic policies. Articulate and persuasive communicator, presenter and negotiator with courteous and relationship-focused mentality. Dedicated to applying excellent decision-making skills and sound judgment toward making positive impact on business operations. Experienced asset management professional with team-oriented nature and capability to manage assets. Talented listener, analyzer and problem-solver with people-first approach. Successful at building policies and monitoring regulatory issues. Goal-oriented, well-versed in motivating and overseeing personnel to enhance business performance. Seek to bring expertise to new role with room for advancement.

Achievements: DVLD - Jordan

1. Develop DVLD strategic plan 2010-2015 and maintain the review and monitoring process.

2. Develop Services Processes and Policies.

3. Consultant during E-Traffic System Redesign and Implementation.

4. Develop Theoretical Test and its Automation process on the area of Manuals and test questions.

5. Develop Vehicle Plates Number system.

6. Implement a timely customer satisfaction and needs surveys.

7. Prepare Auditing, assessment, and Inspection reports in relation to the services provided to ensure effectiveness of procedures.

8. Prepare projects proposals and briefing to the top managements and other partners e.g donors, private sector, and Government agencies.

9. Design Criminal Record Checkup System.

10. Develop practical.

11. Participate on developing Traffic law and its regulations.

12. Participate on developing Training Centers regulation.

13. Member of Drivers examiners selection committee.

14. Presents lectures in service processes and customer service within DVLD and as requested by concerned.

15. Determine DVLD service KPIs and insure its validity to achieve the department mission and vision.

16. Increase adherence to traffic law (law enforcement) by implementation of inspection plans towards training centers and its trainers on spot.

17. Prepare various studies and researches.

18. Gold Medal 2005, EFQM KACE.

19. Prepare, Review and assist department employees to win EFQM KACE, 4 employees win first place.

Achievements: RTA - Dubai

1. Develop RTA Asset Management Strategy 2014-2018 and its next versions.

2. Project Manager of Asset Management Strategy 2021-2025.

3. Develop Asset Management System processes, procedures and policies.

4. Develop Asset KPIs to ensure asset sustainability for all RTAs, departments and raise reports on the performance results.

5. Transforming PAS55 to ISO55001 process 2014 investing in the internal resources which leads RTA the first Government entity internationally aligned with the standard on Feb 2014.

6. Ensure department projects are in-line with planed progress.

7. Maintain AM benchmarks.

8. Training of RTA employees and prepare the training materials for Asset management system & ISO55001:2014.

9. Prepare and review all awards submissions leads to win several awards locally and internationally.

10. Develop Asset Management Roles and job description to RTA related assets management.

11. Approved TheIAM Assessment Center for Qualification Exam & diploma, first venue in UAE, 2014.

12. Develop Intangible Asset Management concept with RTA and intellectual property investment.

13. Develop fines disputes frame work.

14. Develop AMS Maturity Assessment tool.

15. Develop ISO 55001 and RTA AMS Audit process and its automation.

16. Initiating the eAudit methodology to transforming audit from traditional methodology to virtually implemented.

17. Contributes to RTA Sustainability framework and its reporting.

18. Develop Licensing legalization as a committee member.

19. Contributes to RTA investments, especially to intangible Assets.

20. Develop RTA AMS framework for 6 agencies.

21. Develop assets planning framework.

22. Contributes to maintenance framework.

23. Develop maintenance policy.

24. Develop Asset Planning Framework.

25. Develop RTA Asset Management Framework RACI matrix.

26. Develop the asset management system auditing system (eAudit).

Recognitions in Jordan :

1- Leadership Medal

2- Certificate of appreciation Traffic Safety Efforts.

3- Certificate of Appreciation "the Noble for Peace keeping and Nation-Building in East Timor" (United Nation)

4- Certificate of Appreciation for high Level of professional Analytical Skill.

5- Certificate of Appreciation for Efforts leads to Achieve King Abdullah II Award.

6- Technical and Training Medal.

7- Letter of recognition for outstanding Assistance and Behavior.

8- Letter of recognition for High Level of Leadership and Management.

9- Certificate of Commendation for duties and efforts during the post of liaison officer.

10- Letter of recognition efforts in support of assessing business policies.

Recognitions in Dubai:

1- Letters of Recognitions from RTA Leaders (8).

2- Certificate of Appreciation by CTSS CEO for efforts leads to win Platinum place on RTA Self-Assessment.

3- Certificate of Appreciation BY RAT Director General for Distinguish administrative initiative, DGEP 2014.

4- Certificate of Appreciation by Strategy and Corporate Governance CEO for the development of customer grievance framework and enhance the efficacy of related committees

§ Certificate of Appreciation by Strategy and Corporate Governance CEO for the development of customer grievance framework and enhance the efficacy of related committees.

Project-Wise Training Course from Bentley-batch 6