ABDALLAH REDA ELSAYED MOHAMED
Dubai,UAE
Summary
Dynamic sales leader with proven expertise in guiding teams to exceed targets through strategic market analysis and effective negotiation. Adept at fostering excellent customer communication and leveraging CRM systems such as Salesforce, Zoho, and HubSpot to enhance client relationships. Skilled in problem solving and thriving under pressure, with a commitment to driving business growth and achieving long-term success. Results-driven Sales Manager with talent for building high-performance teams and driving revenue growth. Expert in creating and executing strategic sales plans, leading to increased market share and improved customer satisfaction. Known for fostering long-term client relationships and delivering on business objectives.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work history
Sales Manager
Kama Capital
Dubai, UAE
01.2023 - 01.2025
- Led the sales team and achieved monthly and annual targets.
- Built and maintained strong client relationships.
- Negotiated deals and closed high-value sales opportunities.
- Conducted market analysis and implemented sales strategies.
- Enhanced market penetration with effective territory management.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
Purchasing Officer
Egypt
Egypt, Egypt
01.2022 - 01.2023
- Managed procurement operations and supplier negotiations.
- Processed purchase orders and ensured timely delivery.
- Kept abreast of changes in industry regulations, ensured compliance at all times.
- Conducted risk assessment on potential contracts and agreements, minimised business exposure.
- Improved supplier relationships by conducting regular review meetings.
Call Canter Agent
Etisalat Egypt
Egypt, Egypt
02.2021 - 12.2021
- Delivered excellent customer service and resolved issues.
- Promoted services and achieved sales KPIs.
- Utilised industry knowledge to assist clients in making informed decisions about property investments.
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Adhered strictly to regulatory guidelines during all stages of transactions, reducing legal risks associated with non-compliance.
- Developed comprehensive portfolios for properties, enhancing their appeal to potential buyers.
- Kept up-to-date with the latest industry trends, ensuring relevant advice was given to clients.
Call Canter Agent
Vodafone Egypt
Egypt, Egypt
03.2019 - 08.2020
- Provided technical support and handled customer inquiries.
- Achieved monthly sales targets and improved customer satisfaction.
- Promoted new listings using digital platforms such as social media sites, company website and online portals,.
- Conducted thorough market research, resulting in more accurate property valuations.
- Maintained high standards of professionalism whilst interacting with clients or colleagues.
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Utilised industry knowledge to assist clients in making informed decisions about property investments.
Education
Bachelor's Degree - Information Systems and Foreign Trade
New Cairo Academy
EgyptSkills
- Sales Team Leadership
- Excellent Customer Communication
- Target Achievement
- Negotiation & Persuasion
- CRM Systems (Salesforce, Zoho, HubSpot)
- Market Analysis
- Problem Solving
- Working Under Pressure
- Brand promotion strategies
- Profit margin enhancement
- Target achievement
- Business development aptitude
Languages
Arabic: Excellent
English: Very Good
References
Available upon request.
Timeline
Sales Manager
Kama Capital
01.2023 - 01.2025
Purchasing Officer
Egypt
01.2022 - 01.2023
Call Canter Agent
Etisalat Egypt
02.2021 - 12.2021
Call Canter Agent
Vodafone Egypt
03.2019 - 08.2020
Bachelor's Degree - Information Systems and Foreign Trade
New Cairo Academy