ABDALRHMAN ABDALAZIZ
Abu Dhabi,UAE
Summary
A seasoned professional with a focus on operations management across various industries. Driven to streamline processes, boost productivity, and enhance team performance through strategic planning and resource optimization. Exceptional at fostering collaboration and implementing innovative solutions to achieve company objectives.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Operation Supervisor
Lavajet company alain
Abu Dhabi, UAE
01.2021 - Current
- Maintain cordial relationships with locals/ public in their area of responsibility and gain a good image for the company by representing in a good manner
- Train the labors on the job and supervise the implementation of cleaning service as per management plan to maintain high standard
- Conduct toolbox talks in order to ensure high standards of safety are maintained while performing regular operations
- Monitor sectors and ensure the tasks allotted to the team leaders and laborers are completed before the end of their shift
- Monitor and ensure the daily collection of general waste, green waste, bulk waste & recyclable waste and maintain the cleanliness of waste bins, bus stops, and assigned areas & washrooms
- Close notifications and sector complaints within the time limit set by the client and update the same to the operations coordinator
- Maintain daily attendance and overtime data of the team leaders and laborers, verify their physical attendance and digital attendance data, and submit to the coordinators
- Provide initial medical assistance to the laborers at times of work-related incidents and report it
- Distribute the tools and equipment required for daily work among the laborers
- Report complaints and incidents that occurred in the sectors to the Line Manager and HE team
- Conduct meetings with Team Leaders and workers and guide them to achieve consistent performance
- Coordinate with Superiors and other support functions and arrange for resolving work-related issues of their team members
- Regular monitoring of worker's behavior and reporting the negative behaviors to the operations coordinator
Sales consultant
etisalat
Abu Dhabi, UAE
01.2020 - 01.2021
- Increased brand awareness by conducting engaging product demonstrations.
- Facilitated sales training sessions for improved team performance.
- Closed complex deals with a strategic and customer-focused approach.
- Generated leads to increase potential business opportunities.
- Built strong relationships with customers, resulting in repeat business.
- Assisted customers through the entire sales process to ensure satisfaction.
- Conducted market research for a better understanding of industry trends.
- Dealt with customer queries effectively, maintaining high-quality service standards.
- Collaborated with the sales team to meet monthly targets successfully.
- Negotiated and closed sales to secure profitable deals and contracts.
- Maintained store standards to uphold clean, professional appearances.
- Managed key accounts resulting in increased profitability for the company.
- Delivered convincing sales pitches to attract new clients.
Marketing executive & PRO
Fit Pro Gym
Abu Dhabi, UAE
01.2020 - 01.2021
- Implement and manage the process of Marketing Services Request Forms as per the departmental standard
- Coordinate and drive proactive social media updates
- Ability to negotiate and understand marketing skills
- Build and maintain relationships with clients
- Attend workshops to learn more technical and professional skills for the job
- Meet with potential clients to determine their needs
- Creating Arabic & English content, including text posts, videos, and images for use on social media
- Promoting products, services, and content over social media, in a way that is consistent with the organization's brand and social media strategy
- Online community management
- Manage Brand Ambassadors / Influencers
- Managing a budget to be spent on promoting social media posts & ads
- Reporting and tracking of data and analyzing the performance of social media posts/campaigns
- Collaborating with colleagues to ensure branding is consistent
- Set up new accounts and profile
- Hands-on experience in processing theDOH/HAAD Licensing process
- Hands-on experience in updating and renewing trade licenses, and tenancy contracts.
Sales executive / supervisor
Virgin
Sudan, sudan
01.2017 - 01.2019
- Dealing with customer inquiries face-to-face, over the phone, or via email
- Contacting prospective customers and discussing their requirements
- Achieving all revenue targets & objectives in line with the Area Business Plan
- Working closely with the marketing team to produce any sales collateral required for the target market
- Reporting business trends and area performance to the Store Manager
- Developing & maintaining successful business relationships with all prospects
- Identifying what customers want
- Planning and organizing the day to ensure all opportunities are maximized
- Front desk, data entry, MS Word, Excel, PowerPoint
- Installing, Configuring, and troubleshooting of all Windows (Versions)
- Knowledge & Management of Datacenter Administrator
- Set up new accounts and profile
- Install configured debugged software and hardware
- Escalated Tickets aa need
- Provided OS installation and upgrade for labs daily.
IT Executive
Al-Haya Hospital
sudan, sudan
01.2016 - 01.2017
- Installing, Configuring, and troubleshooting all Windows (Versions)
- Supports computer systems and their peripherals (Printers, Scanners, Copiers, etc.), troubleshoot
- Designing a website with Microsoft SharePoint Designers 2007
- Purchase all IT tools & equipment
- Perform LAN backup configure & recovery, and Installing, Configuring & troubleshooting of all Windows
- Installing, Managing & troubleshooting of Servers & Networks & Switches
- Consultancy in software including anti-virus and latest applications
- Knowledge & Management of Datacenter Administrator & call center
- Work with IT and user personnel to optimize production support, and enhancements & as a part of projects
- Microsoft Exchange Server 2013 (Mailbox Creation, Email Restore, Mail Flow Monitoring and administration)
- Accounts for all newly appointed employees
- Updates the contact list periodically
- Managing Active Directory, DNS & DHCP, cloud configuration, Windows Server Backup, File Server, Print
- Setup new accounts and profile
- Escalated Tickets aa need
- Provided OS installation and upgrade for labs daily.
Education
Diploma of Education - Information Technolgy
Mashreq University
Sudan 10.2016 - 12.2017
Foundation degree - CCNA
Sudacat
sudan 10.2016 - 12.2016
Foundation degree - Management Foundations
Linkedin
online 01.2022 - 01.2022
Foundation degree - Communicating in the Language of Leadership
linkedin
online 03.2022 - 04.2022
Skills
- Staff management
- Quality assurance
- Technical proficiency
- Scheduling coordination
- Product knowledge
- Customer service
- Public speaking
- Logistics coordination
- Project management
- Fleet management
- Maintenance program execution
- Time management mastery
- Labour relations understanding
- Problem-solving
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Custom
, Self-motivation and honest, Decisive and forward-thinking, with a strong vision and strategic capability, Ability to network and liaise with clients at every level, Capable of operating within highly competitive industries, Excellent communication skills both written and verbal, Motivational, and credible with highly effective interpersonal skills, Ability to persist with a task until the objective is achieved, Strong and quick acquiring of new technologies
Personal Information
Date of birth: 1993
Languages
Arabic
Native
English
Fluent
Timeline
Foundation degree - Communicating in the Language of Leadership
linkedin
03.2022 - 04.2022
Foundation degree - Management Foundations
Linkedin
01.2022 - 01.2022
Operation Supervisor
Lavajet company alain
01.2021 - Current
Marketing executive & PRO
Fit Pro Gym
01.2020 - 01.2021
Sales consultant
etisalat
01.2020 - 01.2021
Sales executive / supervisor
Virgin
01.2017 - 01.2019
Diploma of Education - Information Technolgy
Mashreq University
10.2016 - 12.2017
Foundation degree - CCNA
Sudacat
10.2016 - 12.2016
IT Executive
Al-Haya Hospital
01.2016 - 01.2017
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