Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Abd Alrhman Alhorany

Abd Alrhman Alhorany

Shariah,United arab emirates

Summary

Motivated sales supervisor with over 5 years of experience

Competent proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall shop revenues through dedication, hard work and pleasant demeanour .


Overview

10
10
years of professional experience

Work history

Sales supervisor

Somar flowers
Sharjah brunch, UAE
07.2021 - Current
  • Implemented promotional campaigns leading to increased product visibility.
  • Established strong client relationships which resulted in repeat business.
  • Streamlined sales process through effective leadership.
  • Upheld high quality standards in all sales activities, reflecting positively on brand image.
  • Managed teams and allocated resources to increase profits by 20%‎.

Sales and customer service representative

Somar flowers
Dubai brunch, UAE
12.2019 - 06.2021
  • Utilised knowledge of company products and services for increased sales.
  • Managed daily sales operations to achieve business objectives.
  • Conducted product demonstrations to increase consumer interest.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Answered over 20 telephone calls per day with professionalism.

Salesman

Somar flowers
Ajman, UAE
08.2015 - 11.2019
  • Demonstrated excellent communication skills in all client interactions, ensuring clear mutual understanding at all times.
  • Resolved client issues promptly, ensuring high levels of customer retention.
  • Handled sensitive customer complaints professionally whilst maintaining positive company image.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Dealing with over 25 customer per day.

Education

High School Diploma - High School

Damascus High School
Syria / Damascus

Skills

  • Communicating with customers
  • Exemplary customer service
  • Sales accomplishments
  • Time management
  • Order processing
  • Cash handling
  • Fast learner

Languages

Arabic
Fluent
English
Upper intermediate (B2)

Timeline

Sales supervisor

Somar flowers
07.2021 - Current

Sales and customer service representative

Somar flowers
12.2019 - 06.2021

Salesman

Somar flowers
08.2015 - 11.2019

High School Diploma - High School

Damascus High School

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Abd Alrhman Alhorany