Hi, I’m
AbdeLaziz Ahmed
Abu Dhabi,egypt
Summary
Outgoing professional offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent, capable team member in FOH and BOH operations. Brings 8 years of experience with fine dining service. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
waiter with extensive food and beverage knowledge. Works great with service and kitchen teams to meet customer needs.
Overview
5
years of professional experience
4
years of post-secondary education
Work History
kabab we kofta resturantabu dhabi
Restaurant waiter
01.2024 - 04.2024
Job overview
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Verified completed orders and served guests at tables.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Stayed up to date on menu changes to accurately answer customer queries.
- Polished glasses and cutlery to pristine standards.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
alazayz companycairo
Sales assistant
06.2019 - 06.2023
Job overview
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Demonstrated product usage and features to customers.
- Followed company procedures and guidelines for smooth retail operations.
- Requested and checked customer IDs at checkout for age-restricted products.
Education
alazhar univeristycairo
Bachelor of arabic language from history department
09.2012 - 06.2016
Skills
- Guest rapport
- Kitchen staff coordination
- Table setting arrangements
- Supply stocking
- Dining customer service
- Dining room management
- Institutional food service
- Table check-ins
- Food preparation
- DUPLICATE - Point of Sale system operation
- Social and flexible
Communication Skills
Languages
Arabic
Native
English
Elementary
References
References available upon request.
Timeline
Restaurant waiter
kabab we kofta resturant
01.2024 - 04.2024
Sales assistant
alazayz company
06.2019 - 06.2023
alazhar univeristy
Bachelor of arabic language from history department
09.2012 - 06.2016
Similar Profiles
LOVEPREET SINGHLOVEPREET SINGH
Chef at KABAB SHOPChef at KABAB SHOP
Harpreet KaurHarpreet Kaur
Restaurant Crew Member (Internship) at Zam Zam Tikka and KababRestaurant Crew Member (Internship) at Zam Zam Tikka and Kabab
Julia OaesJulia Oaes
Waitress at Kabab House RestaurantWaitress at Kabab House Restaurant
Rana ShaabanRana Shaaban
Customer Service Agent at Vodafone GroupCustomer Service Agent at Vodafone Group
Charles GomesCharles Gomes
Demi Chef De Partie at Al-Ain Equestrian Shooting and Golf ClubDemi Chef De Partie at Al-Ain Equestrian Shooting and Golf Club