ABDEL HAKIM BENDJELLOUL
Abu Dhabi,UAE
Summary
Results-driven educator and customer service leader with expertise in lesson planning, curriculum design, and classroom management for diverse learning environments. Delivers targeted instruction for IELTS, TOEFL, ALCPT, and ECL exams, utilising communicative language teaching and task-based learning methodologies. Leads customer service teams to enhance service standards and client satisfaction, merging educational and customer service skills to create impactful learning experiences.
Experienced teaching professional with strong background in classroom management, lesson plan development and motivating students. Friendly, open and approachable leader. Proven success in using innovative teaching methods to improve student understanding.
Overview
3
3
Languages
6
6
years of post-secondary education
5
5
years of professional experience
Work history
English Teacher
Ienglish Language Institute
ABUDHABI, UAE
2023.10 - 2026.08
- Designed interactive lesson plans aligned with CEFR and institutional curricula, increasing student engagement by 30%.
- Delivered communicative English lessons to classes of 10-15 adult learners at CEFR levels A2-C1, resulting in 95% course completion rate.
- Instructed various courses for tests including IELTS, TOEFL, ALCPT, ECL to prepare students for successful outcomes.
- Helped 15+ students achieve their IELTS, ALCPT, SAT, EMSAT and TOEFL score targets through customized learning plans.
- Delivered one-on-one tutoring to high school students and adult learners, targeting grammar, pronunciation, and conversational fluency to improve language skills.
- Facilitated online and hybrid classes using digital tools (Zoom, Google Classroom) to enhance learning experience.
English Teacher
International School of Algiers
Algiers, Algeria
2021.09 - 2022.06
- Taught English courses to diverse learners, strengthening daily language confidence.
- Created tailored lesson plans across age groups, levels, and learning styles.
- Used multimedia interactive activities and educational technology to raise engagement levels.
- Conducted assessments and language tests, then shared detailed improvement feedback.
- Applied classroom management practices to keep order, focus, and participation.
- Maintained inclusive classroom culture through open communication and active learning.
- Coordinated with educators and parents to spot student needs and share practices.
- Provided extra support and academic guidance for learners facing challenges.
- Attended professional development sessions to stay current with teaching methods.
- Contributed to language curriculum development aligned with educational standards.
- Developed effective revision techniques that improved examination performance.
- Attended professional development workshops to stay updated on education trends.
- Managed classrooms with more than 25 students.
Education
Master's Degree - English Language: Language and Communication
Ahmed Zabana University
Relizane, Algeria 2021.01 - 2023.01
Bachelor's Degree - English Language and Literature
Ahmed Zabana University
Relizane, Algeria 2018.01 - 2021.01
PGCEI (Postgraduate Certificate in Education - International) - CRITICAL THINKING
Liverpool John Moores
Westford 2024.09 - 2025.07
Skills
- Curriculum design
- Classroom Management (online & in-person)
- Grammar & Pronunciation Instruction
- Exam preparation
- Differentiated Instruction
- Assessment & Feedback
- Communicative Language Teaching (CLT)
- Task-Based Learning (TBL)
- Error Correction Techniques
- Customer service management
- Customer service skills
- Customer relations
- Customer service orientation
LANGUAGES
English- Native
French- Intermediate (B1)
Arabic- Native
INTERESTS
Reading contemporary and classic literature, Creative writing, Language learning, Educational technology and digital learning tools, Curriculum development, Public speaking
Timeline
PGCEI (Postgraduate Certificate in Education - International) - CRITICAL THINKING
Liverpool John Moores
2024.09 - 2025.07
English Teacher
Ienglish Language Institute
2023.10 - 2026.08
English Teacher
International School of Algiers
2021.09 - 2022.06
Master's Degree - English Language: Language and Communication
Ahmed Zabana University
2021.01 - 2023.01
Bachelor's Degree - English Language and Literature
Ahmed Zabana University
2018.01 - 2021.01