Abdelmajid Kamal
Abu Dhabi
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
Receptionist
Liwa Hotel
02.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Night Auditor
LIWA HOTEL
12.2023 - 10.2024
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Generated and printed daily financial reports to track hotel performance.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Looked over pending check-ins and payment processes to complete closing procedures.
Receptionist
Zaya Nurai Island
02.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Data Entry Clerk
Grand Millennium Al Wahda Abu Dhabi
03.2018 - 12.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Education
High School Diploma -
Yassmin Morocco
MoroccoSkills
Smart and good learner,
Opera system
Level 100 %
Timeline
Night Auditor
LIWA HOTEL
12.2023 - 10.2024
Receptionist
Liwa Hotel
02.2023 - Current
Receptionist
Zaya Nurai Island
02.2022 - 08.2023
Data Entry Clerk
Grand Millennium Al Wahda Abu Dhabi
03.2018 - 12.2021
High School Diploma -
Yassmin Morocco
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