Abdelrahim Qadan
Dubai
Summary
Energetic Warehouse & Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in iTrade Inventory Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Warehouse & Admin Coordinator
Giulio Twist Readymade Garments Trading
01.2020 - Current
- Track and log product inventory to prevent discrepancies and losses.
- Order and restock supplies, sorting materials as needed.
- Compile inventory balances and price lists.
- Inspect incoming and outgoing orders, reporting damage and discrepancies.
- Maintain records of all warehouse activities.
- Develop and improve inventory management procedures.
- Handle customer inquiries and requests.
- Relay customer feedback to relevant teams.
- Address and resolve product-related complaints.
- Provide administrative support.
- Manage office supplies and equipment.
- Maintain important company records and documents.
- Address employee questions and concerns, directing them to management.
- Manage calendars and schedules for team members.
- Coordinate with vendors and suppliers for timely deliveries and quality products or services.
- Ensure workplace compliance with health and safety regulations.
- Coordinate safety training and emergency procedures.
- Create, organize, and maintain documentation and reports related to company operations.
- Submit monthly sales reports and annual turnover/sales audit reports to mall management.
Sales Supervisor
Dietitian
02.2019 - 12.2019
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Organised and coordinated schedules of sales team to help members meet company and client obligations.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
- Administered performance reviews and held workshops to improve team performance.
- Checked shop merchandise regularly to verify proper display and replenishment.
- Promoted exceptional customer service by engaging clients on sales floor.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Production Supervisor
Al Etihad Gold Refinery DMCC
01.2016 - 01.2019
- Assume responsibility for manufacturing and shipping processes in the plant.
- Supervise production operations to ensure maximum equipment and personnel utilization.
- Supervise product quality to ensure customer requirements and specifications are attained.
- Successfully managed production activities so all orders were shipped on time.
- Lead and enforce safety policies and procedures (both in-house and regulatory) to decrease potential for employee injuries on the job.
- Perform other duties assigned.
- Maximized efficiencies, aligning planned outages and maintenance activities for minimal process disruption.
- Constantly met production targets by ensuring appropriate levels of asset availability.
- Reviewed documents and accounts for discrepancies and resolved variances.
Logistic Coordinator
Al Etihad Gold Refinery DMCC
09.2011 - 12.2015
- Facilitate the shipping of products from one destination to another.
- Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
- Receives products and coordinates delivery.
- Prepares loads for shipment.
- Takes steps to avoid quality control issues.
- Perform other duties assigned.
- Drove customer feedback to deliver information to management for corrective action.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Education
Certificate : Sales Skills Mastery
UDEMY
Dubai, UAE04.2019
High School
Ali Khulqi Alsharaira Tejareyeh School
Irbid, Jordan2010
Skills
- Excellent time management
- Communication and customer service skills
- Knowledgeable in production process
- Strong Leadership and sales skills
- Self-motivated professional
- Superior attention to details
- Computer skills
- Microsoft Office
Timeline
Warehouse & Admin Coordinator
Giulio Twist Readymade Garments Trading
01.2020 - Current
Sales Supervisor
Dietitian
02.2019 - 12.2019
Production Supervisor
Al Etihad Gold Refinery DMCC
01.2016 - 01.2019
Logistic Coordinator
Al Etihad Gold Refinery DMCC
09.2011 - 12.2015
Certificate : Sales Skills Mastery
UDEMY
High School
Ali Khulqi Alsharaira Tejareyeh School
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