Summary
Overview
Work History
Skills
Timeline
Generic

Abdelrahman Abdelaal

Dubai

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Store Associate

ىصىثة
سنه
01.2024 - Current
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Addressed customer complaints in a professional manner.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed daily opening and closing procedures for store operation.
  • Managed inventory levels, ensuring optimal stock availability.
  • Demonstrated excellent customer service skills at all times.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Computed purchases and received and processed cash or credit payment.

Bakery Assistant

Carrefour
Gf
01.2024 - Current
  • Directed patrons to restrooms and other amenities within facility.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Kept accurate records of all baking supplies used in production.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Followed recipes to mix dough in batches sufficient for daily production quota.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Monitored oven temperatures and baking times for optimal product outcomes.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Packaged finished products for sale in retail outlets or for delivery services.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Data Entry Clerk

By Hand Marketing & Design
Hfd
01.2024 - Current

Fishmonger

ىيس
فيس
01.2024 - Current
  • Maintained detailed records of customer interactions and transactions.
  • Collaborated with other departments within the organization to ensure a seamless buying experience for customers.
  • Analyzed competitor activities in order to stay ahead of the competition.
  • Monitored customer satisfaction levels through surveys or focus groups in order to identify areas of improvement.
  • Assisted customers with purchases by sharing merchandise and pricing information.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Handled credit cards and cash to accurately process payments at point of sale.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Greeted and assisted customers to foster positive experiences.
  • Recognized security risks to properly handle situations.

Customer Service Executive

Rvrv
Rbrv
01.2024 - Current
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Responded promptly to emails sent by customers seeking assistance.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Answered questions from customers by phone and email, offering company details, and policy information as requested.

Restaurant Waiter

Beb
Fbrb
01.2024 - Current

Fish Monger

See sv
Egeg
01.2024 - Current

Fishing Sales Associate

Dbdh
Beg
01.2024 - Current

تسويق

بيي
01.2024 - Current
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Conducted market research and analyzed customer feedback to identify new sales opportunities.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Collaborated with other departments within the organization to ensure a seamless buying experience for customers.
  • Adhered strictly to company policies related to safety standards while handling products or equipment.
  • Assisted customers with purchases by sharing merchandise and pricing information.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Handled credit cards and cash to accurately process payments at point of sale.

Photography Assistant

Gfd
Ggg
03.2021 - Current

Stocker

Ffs
Gfd
03.2020 - Current

Perfume Seller

اب
ابي
02.2020 - Current

Sales Assistant

Fe
C
06.2019 - Current
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Fostered relationships with customers to expand customer base and retain business.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
  • Assisted customers in locating products, providing detailed information and recommendations.
  • Processed transactions quickly and accurately, maintaining a balanced cash drawer.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained records related to sales for store management.
  • Greeted customers to determine wants or needs.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Butcher

Asdd
01.2019 - Current

Room Service

Herdjsj
Egypt
01.2018 - Current

Butcher

By Hand Marketing & Design
يويو
01.2017 - Current

Skills

  • Customer service
  • Friendly, positive attitude
  • Time management
  • Teamwork and collaboration
  • Interpersonal relationship building
  • Stock replenishment efficiency
  • Physical stamina maintenance
  • Sales target achievement
  • Organizational skills development
  • Financial records oversight
  • Event planning
  • Conflict resolution

Timeline

Store Associate

ىصىثة
01.2024 - Current

Bakery Assistant

Carrefour
01.2024 - Current

Data Entry Clerk

By Hand Marketing & Design
01.2024 - Current

Fishmonger

ىيس
01.2024 - Current

Customer Service Executive

Rvrv
01.2024 - Current

Restaurant Waiter

Beb
01.2024 - Current

Fish Monger

See sv
01.2024 - Current

Fishing Sales Associate

Dbdh
01.2024 - Current

تسويق

بيي
01.2024 - Current

Photography Assistant

Gfd
03.2021 - Current

Stocker

Ffs
03.2020 - Current

Perfume Seller

اب
02.2020 - Current

Sales Assistant

Fe
06.2019 - Current

Butcher

Asdd
01.2019 - Current

Room Service

Herdjsj
01.2018 - Current

Butcher

By Hand Marketing & Design
01.2017 - Current

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Abdelrahman Abdelaal