Abdelrahman Aldahan
Sharjah,UAE
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
3
3
years of professional experience
Work history
Front End developer
Freelance
Damascus, Syria
- Introduced procedures to streamline front end testing with Selenium.
- Worked closely with backend developers for seamless integration of front-end and back-end systems.
- Collaborated with UX/UI designers to translate design concepts into functional web interfaces.
Selling assistant
American Eagle
Riyadh, Saudi Arabia
02.2024 - 04.2024
- Facilitated positive shopping environment by addressing customer complaints promptly and professionally.
- Executed shop opening and closing procedures diligently ensuring security of premises and stock at all times.
- Utilised POS systems proficiently, facilitating quick transaction processing and less waiting time for customers.
Restaurant captain
Karizma
Damascus, Syria
09.2021 - 10.2023
- Regularly liaised with kitchen staff to update menu knowledge, resulting in better customer service.
- Oversaw table bookings efficiently to maximise seating capacity without compromising comfort.
- Handled guest complaints professionally to ensure repeat business and maintain brand reputation.
- Maintained a clean, safe environment for customers and staff through regular inspections of dining area.
Education
Foundation Degree in Science - Information Technology
International University of science and technology
Damascus02.2024
Skills
- Customer Service
- Complaint management
- Cash management
- Outstanding customer service
- Confident communicator
- Sales techniques
Languages
Arabic
Native
English
Advanced
C1
Timeline
Selling assistant
American Eagle
02.2024 - 04.2024
Restaurant captain
Karizma
09.2021 - 10.2023
Front End developer
Freelance
Foundation Degree in Science - Information Technology
International University of science and technology
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