Abdelrahman Elgohary
DUBAI,United Arab Emirates
Summary
Successful Sales Consultant with excellent lead generation potential and more than 5 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Branch Leader
Philip Morris
Cairo, Egypt
10.2021 - 10.2023
- A branch manager is an employee who oversees the operations of a branch of a bank or financial institution.
- Managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
- Oversee the performance of other employees who work in their branches.
- Employers seek managers with experience, proven success, and leadership skills.
- Created and led successful business culture focused on performance.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
Senior Sales Expert
Philip Morris
Cairo, Egypt
06.2021 - 09.2021
- Cultivated new business through well-developed sales pipelines to expand market appeal.
- Worked alongside sales team to draw up strategies to increase client base.
- Monitored industry trends and new product launches to update sales team.
- Offered excellent customer service by staying on top of pending orders and customer requests.
- Helped troubleshoot problems with customer orders, customer accounts and related issues.
- Collaborated with account managers to create and implement targeted sales strategies.
Senior Sales Executive, Sales Executive
Samia Allouba fitness
Ciro, Egypt
10.2019 - 03.2020
- Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks
- Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins
- Maintain long-term clientele and grow the studio's membership base through sales, new member onboarding, and excellent customer service
- Manage and organize marketing efforts both within and outside of the studio
- Handle members' issues professionally and objectively, to resolve them through exceptional customer service
Key account executive
Max muscle ( nutrition & supplement )
Ciro, Egypt
01.2018 - 10.2019
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Communicated new products and services to drive customer interest and boost sales.
- Evaluated products to select mix meeting current customer demand.
- Determined strategic direction of organisation based on industry knowledge and market research.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
Customer care representative
Orange Business Services
Cairo, Egypt
01.2017 - 11.2017
- Answering customer questions about the company, products, or services
- Resolving customer complaints
- Directing customers to the right department or supervisor
- Taking orders or processing payments
- Making changes to customers' accounts
- Handling returns and exchanges
- Addressing billing concerns
- Keeping records of customer interactions
B2b sales expert
philip Morris international
Ciro, Egypt
05.2023 - 10.2023
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Negotiated and closed sales to secure profitable deals and contracts.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
Fashion Advisor
Zara
cairo , Egypt
01.2016 - 12.2016
- Listen to a client’s fashion goals and develop a plan to help them reach those goals
- Recommend specific outfits, accessories, and other fashion items to clients
- Ensure that the pieces and outfits you select fit the client’s preferences, style, body type, and price range
- Keep yourself up to date on the latest trends in fashion
- Maintain an updated portfolio that reflects the looks and trends of the season
- Generate leads and pursue them to grow our client base
Account executive
Vision media technology (Internship)
Cairo, Egypt
01.2014 - 01.2015
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Oversaw business staffing and training, building successful, customer-focused team.
Education
Bachelor of Business Administration - AccountingManagement
10.2014 - 05.2019
- The finical electronic manger -( Ain-shams uni )
- Data Analysis challenger track – Udacity
Skills
- Sales expertise
- Marketing
- Proficient in MS Office
- Customer service awareness
- Employee Development
- Team Player
- Relationship building
- Customer experience
- Client relation
- Brand loyalty
- Team motivation
- Brand reputation building
- Merchandising
- Promotions
- Product Knowledge
- Fashion
- Customer satisfaction
- Communication skills
- Business Development
- B2C & B2B & B2B2C
- Sales target management
- Sales Processes
- Direct Sales
- Cross-selling
- Customer Relationship Management (CRM)
- Attention to Detail
- Capable to learn
- Sales
Languages
Arabic
Native
English
Advanced
Timeline
B2b sales expert - philip Morris international
05.2023 - 10.2023
Branch Leader - Philip Morris
10.2021 - 10.2023
Senior Sales Expert - Philip Morris
06.2021 - 09.2021
Senior Sales Executive, Sales Executive - Samia Allouba fitness
10.2019 - 03.2020
Key account executive - Max muscle ( nutrition & supplement )
01.2018 - 10.2019
Customer care representative - Orange Business Services
01.2017 - 11.2017
Fashion Advisor - Zara
01.2016 - 12.2016
Ain Shams University - Bachelor of Business Administration, AccountingManagement
10.2014 - 05.2019
Account executive - Vision media technology (Internship)
01.2014 - 01.2015
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