Summary
Overview
Work History
Education
Skills
Languages
Timeline
Abdelrahman Elgohary

Abdelrahman Elgohary

DUBAI,United Arab Emirates

Summary

Successful Sales Consultant with excellent lead generation potential and more than 5 years of experience. Highly effective at techniques used to close sales opportunities. Personable, motivated team player with extensive sales knowledge.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Branch Leader

Philip Morris
Cairo, Egypt
10.2021 - 10.2023
  • A branch manager is an employee who oversees the operations of a branch of a bank or financial institution.
  • Managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
  • Oversee the performance of other employees who work in their branches.
  • Employers seek managers with experience, proven success, and leadership skills.
  • Created and led successful business culture focused on performance.
  • Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.

Senior Sales Expert

Philip Morris
Cairo, Egypt
06.2021 - 09.2021
  • Cultivated new business through well-developed sales pipelines to expand market appeal.
  • Worked alongside sales team to draw up strategies to increase client base.
  • Monitored industry trends and new product launches to update sales team.
  • Offered excellent customer service by staying on top of pending orders and customer requests.
  • Helped troubleshoot problems with customer orders, customer accounts and related issues.
  • Collaborated with account managers to create and implement targeted sales strategies.

Senior Sales Executive, Sales Executive

Samia Allouba fitness
Ciro, Egypt
10.2019 - 03.2020
  • Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks
  • Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins
  • Maintain long-term clientele and grow the studio's membership base through sales, new member onboarding, and excellent customer service
  • Manage and organize marketing efforts both within and outside of the studio
  • Handle members' issues professionally and objectively, to resolve them through exceptional customer service

Key account executive

Max muscle ( nutrition & supplement )
Ciro, Egypt
01.2018 - 10.2019
  • Drove business growth within specified sales territories through strategic and tactical solution implementation.
  • Communicated new products and services to drive customer interest and boost sales.
  • Evaluated products to select mix meeting current customer demand.
  • Determined strategic direction of organisation based on industry knowledge and market research.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.

Customer care representative

Orange Business Services
Cairo, Egypt
01.2017 - 11.2017
  • Answering customer questions about the company, products, or services
  • Resolving customer complaints
  • Directing customers to the right department or supervisor
  • Taking orders or processing payments
  • Making changes to customers' accounts
  • Handling returns and exchanges
  • Addressing billing concerns
  • Keeping records of customer interactions

B2b sales expert

philip Morris international
Ciro, Egypt
05.2023 - 10.2023
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Applied exceptional customer service skills across all sales channels to engage prospects.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.

Fashion Advisor

Zara
cairo , Egypt
01.2016 - 12.2016
  • Listen to a client’s fashion goals and develop a plan to help them reach those goals
  • Recommend specific outfits, accessories, and other fashion items to clients
  • Ensure that the pieces and outfits you select fit the client’s preferences, style, body type, and price range
  • Keep yourself up to date on the latest trends in fashion
  • Maintain an updated portfolio that reflects the looks and trends of the season
  • Generate leads and pursue them to grow our client base

Account executive

Vision media technology (Internship)
Cairo, Egypt
01.2014 - 01.2015
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Delivered high level of service to clients to maintain relationships for future business opportunities.
  • Compared supplier risks to make balanced, strategic purchasing choices.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
  • Oversaw business staffing and training, building successful, customer-focused team.

Education

Bachelor of Business Administration - AccountingManagement

Ain Shams University, Egypt
10.2014 - 05.2019



  • The finical electronic manger -( Ain-shams uni )
  • Data Analysis challenger track – Udacity

Skills

  • Sales expertise
  • Marketing
  • Proficient in MS Office
  • Customer service awareness
  • Employee Development
  • Team Player
  • Relationship building
  • Customer experience
  • Client relation
  • Brand loyalty
  • Team motivation
  • Brand reputation building
  • Merchandising
  • Promotions
  • Product Knowledge
  • Fashion
  • Customer satisfaction
  • Communication skills
  • Business Development
  • B2C & B2B & B2B2C
  • Sales target management
  • Sales Processes
  • Direct Sales
  • Cross-selling
  • Customer Relationship Management (CRM)
  • Attention to Detail
  • Capable to learn
  • Sales


Languages

Arabic
Native
English
Advanced

Timeline

B2b sales expert - philip Morris international
05.2023 - 10.2023
Branch Leader - Philip Morris
10.2021 - 10.2023
Senior Sales Expert - Philip Morris
06.2021 - 09.2021
Senior Sales Executive, Sales Executive - Samia Allouba fitness
10.2019 - 03.2020
Key account executive - Max muscle ( nutrition & supplement )
01.2018 - 10.2019
Customer care representative - Orange Business Services
01.2017 - 11.2017
Fashion Advisor - Zara
01.2016 - 12.2016
Ain Shams University - Bachelor of Business Administration, AccountingManagement
10.2014 - 05.2019
Account executive - Vision media technology (Internship)
01.2014 - 01.2015

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Abdelrahman Elgohary