Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline

Abdelrahman Elsayad

Dubai

Summary

I am a highly-motivated, consistent, and articulate Business Advisor with more than fifteen years of experience in sales and supporting businesses from a variety of industries. I have been instrumental in both changing the businesses’ operations and also negotiating finance deals and securing investment on behalf of my clients. My customer service skills and ability to develop client relationships has resulted in an increase in positive feedback and higher ratings for the organization that I currently work for. with a Bachelor's Degree focused in Arts from Helwan University.

Overview

15
15
years of professional experience

Work History

Solutions Consultant

Faria Education Group
03.2022 - Current
  • Taking responsibility for the entire middle east region from start to finish, starting with planning
  • As well as recommending new marketing ideas to the marketing team to target different cultures, I do my own prospecting with a complete sales cycle from prospecting to conversion
  • In addition, as customer success manager I am responsible for managing existing customer profiles and making sure we provide the best after sale service and maintain a happy customer throughout the entire period

Senior Account Executive

ZenHR
07.2021 - 06.2022
  • Engaging with CHROs and HR line managers on their Transformational initiatives within the Human
  • Capital Management space, discussing different processes around the recruit-to-retire cycle and the overall employee experience, targeting different objectives around retention rates, employee turnover,
  • HR automation, and other administrative and regulatory topics
  • Responsible for a wide range of industries with the UAE and Saudi Arabia territory geo-coverage – moreover, integration is always a hot subject to consider with the IT team to make sure we have a smooth and helpful integration line with other functional systems in the IT organization

Senior Business Advisor

Odoo
10.2020 - 06.2021
  • Worked as the technical and sales advisor for the digital transformation initiatives within the SME market – talking to executives and business users to enable a smooth transition and requirement gathering and priority setting objectives while maintaining a healthy relationship to different stakeholders within both the buying team as well as internal team members at Odoo
  • Managed to increase traction and conversion rates on different LoBs (CRM, HCM, ERP, MRP, etc.)

Senior Sales Officer

Abdelrahman Elsayad - page 1, HSBC
02.2015 - 09.2020
  • Achievements and responsibilities I worked in the retail banking dept
  • With both businesses and consumers and had to understand a lot of personal and corporate drivers to enable certain buying decisions into the different HSBC portfolio of products – Learned how to create new opportunities for companies and individuals or to simplify their financial planning and I was always eager to make new relationships that could potentially turn into a successful prospect or client.

Technical Support Lead

Axiom Telecom
05.2008 - 12.2014
  • 8 months)
  • Leading the Technical support team at Axiom Telecom MENA, had to engage with customers and vendors on daily basis through understanding the technical issue and providing the right solution based on the availability of different products and services – managed the vendor relationship with my company to supply parts and professional support when required to enable smooth experience and keep our clients satisfied.

Education

Bachelor's degree / higher diploma -

Helwan University
Arts, History

Handling objections - undefined

Emirates Institute for Banking and Financial Studies (EIBFS)

art of cross selling - undefined

Emirates Institute for Banking and Financial Studies (EIBFS)

Bachelor's Degree - Arts

Helwan University
2005

Skills

  • Customer Experience Management
  • Software as a Service (SaaS)
  • Educational Technology
  • Account Management
  • Customer Relationship Management
  • Custom Solution Design
  • Preparing Proposals
  • Marketing
  • Consultancy and Advisory
  • Design Solutions
  • Pricing Quotes
  • Presales

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Solutions Consultant - Faria Education Group
03.2022 - Current
Senior Account Executive - ZenHR
07.2021 - 06.2022
Senior Business Advisor - Odoo
10.2020 - 06.2021
Senior Sales Officer - Abdelrahman Elsayad - page 1, HSBC
02.2015 - 09.2020
Technical Support Lead - Axiom Telecom
05.2008 - 12.2014
Helwan University - Bachelor's degree / higher diploma,
Emirates Institute for Banking and Financial Studies (EIBFS) - Handling objections,
Emirates Institute for Banking and Financial Studies (EIBFS) - art of cross selling,
Helwan University - Bachelor's Degree, Arts

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Abdelrahman Elsayad