Abdelrahman Ibrahim

I excel in front office administration, specializing in providing top-tier customer service. My experience at Nakheel, especially during busy hours, has honed my ability to efficiently manage floor operations, ensuring a seamless experience for visitors and tenants. Whether it's welcoming guests, handling inquiries, or addressing challenging complaints, I thrive in fast paced environments. My commitment to delivering five-star customer service remains unwavering, even during peak times. This dedication to upholding service standards and optimizing floor operations has been a hallmark of my role at Nakheel. As I continue to evolve and adapt in response to evolving customer needs, I remain steadfast in my commitment to ensuring Nakheel's position as a pinnacle of customer service excellence.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.

• Oversaw Quality Control (QC) for construction teams, delivering results in line with project specifications.
• Motivated site teams to achieve quality results against construction deadlines.
• Prepared technical reports and arranged for survey or investigation work.
• Inspected completed civil works and documented safety and compliance findings.