Abdelrahman Ibrahim Mansour

• Retained existing customers and substantially grew customer base, product line, and sales volume.
• Hired and trained dedicated and high-achieving sales teams.
• Created and directed sales team training and development programs.
• Collected customer and market feedback and reported information to company leadership.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
• Set the highest personal performance standards for self.
• Achieved exceptional client satisfaction feedback and ratings.
• Generated company growth through market expansion and sales.

• Coordinate sales efforts with team members and other departments.
• Keep abreast of best practices and promotional trends.
• Reach out to customer leads through cold calling.
• Created unique selling proposition reports and analyses for presenting to management.
• Built complex business solutions tailored to meet individual client needs.
• Negotiated contract renewals to preserve valuable business relationships and create lasting benefits.
• Exceeded monthly revenue targets through managing and maintaining high-value clients.

• Used a consultative sales approach to understand and meet customer needs.
• Resolved customer concerns promptly to maintain satisfaction.
• Utilized various sales techniques to develop relationships with customers and drive sales.
• Completed customer searches to generate new leads.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.

• Reconciled cash drawers and daily transaction records to support accuracy.
• Maintained discretion and Offered prompt solutions to maintain customer satisfaction.

security in handling sensitive personal and financial data.

• Identified and mitigated potential fraud and transaction risks.
• Addressed and resolved customer complaints in line with company guidelines and within target timeframes.
• Managed high-volume customer queries simultaneously through effective multitasking.
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• Oversaw design development from concept to completion, including branding graphics, print design, and marketing collateral.
• Created corporate branding, designing cohesive looks from logos to letterheads.
• Oversaw design development from concept to completion, including branding graphics, print design, and marketing collateral.
• Creatively interpreted client briefs to develop and produce unique, engaging design packages.
• Mastered Adobe Creative Suite and Photoshop Illustrator to support design work and image editing needs.