Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abdelrahman Issa

Risk Manager
Dubai

Overview

4
4
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Risk Control Business Partner

TikTok
11.2024 - Current
  • Serve as a global risk control partner, working closely with stakeholders across China and multiple international markets to identify and mitigate business risks.
  • Conduct comprehensive risk assessments for business initiatives and workflows, integrating risk evaluation into the core of decision-making and operational expansion.
  • Design and maintain Risk Control Matrices (RCMs) and lead risk control maturity evaluations across departments to strengthen internal control systems.
  • Support cross-border contract reviews and provide expert input on operational and regulatory risks, contributing to negotiation and risk reduction strategies.
  • Develop and revise policies and procedures to ensure regulatory alignment and foster proactive risk management across all business functions.
  • Facilitate approval flow design and oversee risk advisory initiatives, delivering root cause analyses and insights that support cross-functional project development.
  • Conduct competitive and industry research to benchmark risk practices and guide strategic decision-making on new market entries and product launches.
  • Recognized as a trusted advisor and entrepreneurial thinker, balancing innovation with risk resilience to support scalable, compliant growth.

Compliance Strategy & Operation Manager

TikTok
03.2024 - 11.2024
  • Reviewed agency background checks—verified registration and licensing against applications, ensured absence from legal blacklists and adverse-media listings; screened high-revenue and high-risk users for compliance and platform safety.
  • Oversaw compliance screening for marketing campaigns, agencies, and top spenders; resolved complex issues involving suspicious creators.
  • Partnered with Payment, Legal, and Investigations teams to validate and contextualize cases, delivering market intelligence and boosting operational efficiency.
  • Served on the front line of the High-Risk Investigation Unit: detected abnormal spenders and uncovered agency-led fraud on TikTok LIVE.
  • Designed and led workshops for employees, agencies, and high-level users/KOLs on identifying and managing high-risk users; fostering trusted agency partnerships; and implementing best practices for an optimal TikTok LIVE experience.
  • Conducted data analysis to flag high-risk users depending on established KPIs and risk factors.

Senior Product Operations Manager

TikTok
08.2023 - 03.2024
  • Led initiatives to mitigate unwanted-content trends in MENA, driving policy updates that improved detection and removal.
  • Conducted internal training for User Operations teams on the latest content-safety policies; organized compliance workshops for cross-functional teams and business partners.
  • Partnered with Policy and Global Trust & Safety to enforce monetization-governance policies and reduce unwanted content in the region.
  • Identified content and Trust-and-Safety risk patterns; developed strategies to address public-opinion issues and manage boycott campaigns.
  • Collaborated across functions to resolve reputation risks and ensure adherence to TikTok’s code of conduct.

User Operations Manager

TikTok
09.2021 - 08.2023
  • Consistently exceeded daily revenue targets by managing relationships with over 500 LIVE creators, providing tailored growth plans that significantly boosted revenue.
  • Reduced ban rates for managed creators by conducting online and offline workshops on TikTok community guidelines, leveraging deep insights into Livestream trends and consumer behavior.
  • Enhanced creator engagement and increased watch duration through data-driven performance analysis and the implementation of strategic growth initiatives.

Education

Bachelor of Science - Civil And Environmental Engineering

Jordan University of Science & Technology
Jordan
05.2015 - 01.2020

Skills

  • Data Analytics

  • Data Visualization

  • Market Research & Analysis

  • Regulatory Compliance

  • Global Agency Onboarding and Screening

  • Financial Crime Risk Assessment

  • Internal Controls & Risk Assessment

  • ETRM & Freight Management Systems

  • Risk Assurance & Audit Coordination

  • Strategic Risk Thinking

  • Cross-Functional Collaboration

  • Control Testing & Remediation

  • Business Process Evaluation

  • Stakeholder Engagement

  • Continuous Improvement Mindset

Certification

SAP Certified Associate - Design Thinking - Lufthansa

Timeline

Risk Control Business Partner

TikTok
11.2024 - Current

Compliance Strategy & Operation Manager

TikTok
03.2024 - 11.2024

Senior Product Operations Manager

TikTok
08.2023 - 03.2024

User Operations Manager

TikTok
09.2021 - 08.2023

Bachelor of Science - Civil And Environmental Engineering

Jordan University of Science & Technology
05.2015 - 01.2020

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Abdelrahman IssaRisk Manager