Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Abdessamed  Kedad

Abdessamed Kedad

Marina, DUBAI

Summary

As an experienced sales professional, I have a proven track record of consistently exceeding sales targets, fostering strong client relationships, and closing high-value deals. My expertise in prospecting, negotiation, and a client-focused approach has resulted in substantial revenue growth and recognition in the industry. With a passion for sales and a commitment to ongoing development, I am dedicated to achieving outstanding results and contributing to the success of your organization

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Sales supervisor

OAKBERRY
Dubai, UAE
12.2022 - Current
  • Maintaining and tracking inventory levels
  • Ordering and restocking products as needed.
  • Ensuring excellent customer service and resolving customer inquiries or complaints
  • Displaying our products attractively to encourage sales.
  • Managing cash transactions and ensuring accurate record-keeping.
  • Preparing and reconciling daily sales reports.
  • Overseeing the cleanliness and tidiness of the shop.
  • Preparing regular reports on sales, inventory, and other key performance indicators and reporting to the owner on the kiosk’s performance.
  • Handling unexpected issues and problem-solving on the spot.

Customer relationship executive

IBRAHIM TAWAKUL ACCOUNTING & BOOKKEEPING
Dubai, UAE
10.2022 - 12.2022
  • Presenting sales proposals to potential customers.
  • •Selling company services.
  • •Educating customers on services.
  • •Developing effective sales strategy.
  • •Maintaining good relationships with customers
  • •Maintaining records of sales leads

Retail sales associate

AZADEA Group
Algiers , ALGERIA
09.2020 - 01.2022
  • Greeting and engaging customers as they enter the store
  • Staying informed about the clothes, pricing and promotions
  • Handling cash and credit card transactions accurately Reporting low stock to management
  • Arranging and displaying clothes attractively to encourage sales

Customer service representative

ORIFLAME
Algiers, ALGERIA
01.2020 - 10.2020
  • Handling customer inquiries and providing product information
  • Assisting customers in choosing the right cosmetic products for their needs
  • Taking and processing customer orders
  • Verifying payment details and shipping information
  • Handling returns, exchanges, or refunds as necessary
  • Staying up to date with the company's cosmetic product lines
  • Communicating with customers via various channels ( phone, email, chat, social media )
  • Maintaining customer databases and records

Education

Bachelor of Business Administration -

University of ALGERIS III
Algiers, ALGERIA
09.2018 - 06.2022

engineering - Audiovisual

The National Higher Institute of Audiovisual
Algiers, ALGERIA
03.2019 - 08.2022

Skills

  • Sales strategies
  • Sales data analysis
  • Inventory oversight
  • Rota management
  • Budget and report writing
  • Excel proficiency
  • Visual merchandising standards

Languages

Arabic
Native
English
Fluent
French
Fluent

Timeline

Sales supervisor

OAKBERRY
12.2022 - Current

Customer relationship executive

IBRAHIM TAWAKUL ACCOUNTING & BOOKKEEPING
10.2022 - 12.2022

Retail sales associate

AZADEA Group
09.2020 - 01.2022

Customer service representative

ORIFLAME
01.2020 - 10.2020

engineering - Audiovisual

The National Higher Institute of Audiovisual
03.2019 - 08.2022

Bachelor of Business Administration -

University of ALGERIS III
09.2018 - 06.2022
Abdessamed Kedad