ABDIRIZAK AHMED

• Evaluated emerging security technologies and made recommendations for implementation in alignment with company objectives.
• Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
• Design & Implementation of Security Environments.
• Advanced Troubleshooting.
• Security Operations and monitoring.
• Knowledge Transfer.

• Supported department leadership in implementing new policies, procedures and controls.
• Identified areas in need of critical improvement and implemented tech refresh projects to achieve targets.
• Configured F5 DNS/GTM for global traffic distribution and disaster recovery scenarios.
• Integrated F5 APM for granular access control and SSO services.
• Configured and administered Cisco ISE for centralized AAA services across enterprise networks.

• Managing Microsoft Cloud Security Solutions under E5 subscription.
• Managing OCI Cloud security services.
• Managing hybrid web protection suite.
• Implemented Cloud to Cloud enterprise integration.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managing and implementing NCA-ECC Controls.

• Implemented and managed PAM and IAM solution to ensure security on both Identity and Privilege access.
• Configured and administered Cisco ISE for centralized AAA (Authentication, Authorization, and Accounting) services across enterprise networks.
• Implemented and managed hybrid DNS security solution such as INFOBLOX.
• implemented and managed Workspace one for MDM & UEM.
• Manage and maintain F5 LTM/ASM/GTM to support on-site applications.
• Configured and maintained network security platforms and their associated software e.g. firewalls, IPS, ATP, Mail Security, Web Security Gateway, Web application firewalls & Endpoint AV.
• Coordinated and ensured applications & infrastructure security & vulnerability testing, follow up with respective teams to close all Findings. Configured and Troubleshoot various.
• Audit and review firewall rules, endpoint protection policies , WAF policies, SIEM use-cases etc.

Working within a Network Managed Services Team that maintains complete networks including Network/Wireless/Security from multiple vendors.

Responsibility include:

• Ensure all managed devices are up-to with the latest stable release
• Ensure all managed devices are patched
• Ensure all RFCs are closed within a timely manner post completion of the PIR
• Responsible to for Level 2 and Level 3 Tickets
• Respond to IT incidents and requests received from Remedy tickets escalated from the Service Desk.
• Implementing Cisco ASA FW, VPN, Core Switches, Router and Switches.
• Configuring and fine tuning ASM policies, testing and troubleshooting. Configuring to comply PCI requirement.
• Good knowledge of troubleshooting of LTM, ASM. Analyzing logs and configuration file systems. Configuring iRule depending upon the requirement. Well versed with TCL language.
• Implemented F5 LTM/ASM/GTM on both customer sites and cloud network.
• Used Ticket management for Documentation - Magic Ticket System
• Troubleshoot, diagnose, and solve customer issues
• Implement change requests for managed security customers, providing 2nd & 3rd level troubleshooting support
• Provide input to constantly improve our products and services to add value for our customers
• Handle any additional maintenance and/or service related activities as they arise
• Obtain and/or maintain up to date certifications for all products supported
• Analysis, recommendation and implementation of new technologies
• Participate in company compliance initiatives relevant to ISO, NCA, and PCI etc
• Documents environments, processes and procedures to enable support of environments by other members of Managed Services team
• Works with Service Delivery Managers to propose enhancements to client's infrastructure in order to meet client's infrastructure requirements

Responsible for customer's environment end-to-end including Security, Network:

• Manage multiple customer Network/Security solutions
• Secure Customer Resources using F5 ASM, A10 WAF and Fortiweb
• Manage range of Firewall such as Palo Alto/FTD/Fortigate

Technical Responsibility:

• Network (including Routers, Switches)
• Security (Palo Alto/FTD/FMC/Fortigate/Juniper)
• Load-Balancer (F5 LTM/ASM, A10 Thunder, NLB, Foritweb)

• Configured and maintained network security platforms and their associated software e.g. firewalls, IPS, ATP, Mail Security, Web Security Gateway, Web application firewalls & Endpoint AV
• Configured and maintained application delivery platforms and their associated modules e.g. LTM, ASM, APM,GTM
• Ensured network security best practices are implemented through auditing: router, switch, and firewall configurations, change control etc
• Monitor network and network security systems; tracks, manages, and alerts appropriate parties of vulnerabilities, attacks and other security issues
• Audit and review firewall rules
• Performed risk analyses to identify appropriate security countermeasures