ABDUL AKHEEL
DUBAI
Summary
Accomplished IT Executive with a proven track record at Sharaf DG, enhancing operational efficiency and spearheading cybersecurity initiatives. Expert in IT procurement and strategic planning, coupled with exceptional relationship-building skills. Achieved significant improvements in team productivity and IT infrastructure, leveraging machine learning and technical solution development. Committed to driving business process improvement and fostering vendor partnerships.
Overview
10
10
years of professional experience
Work History
IT Executive
Sharaf DG
05.2018 - Current
- Led a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.
- Built IT infrastructure to support key business strategies and evolving processes.
- Established positive relationships with industry leaders to gain insight into innovations and trends.
- Determined best methods for IT to support key business objectives.
- Managed cybersecurity initiatives to safeguard company data and reduce the risk of security breaches.
- Backed up servers regularly to reduced data loss.
- Monitored computer system performance and intervened in identified problem,
Sales Engineer
Hyundai Motors
02.2015 - 01.2018
- Analyzed market trends, competitor performance and product strengths.
- Increased customer satisfaction by providing expert post-sales support, resolving issues promptly.
- Created product training plans centered on customer success and satisfaction.
- Presented technical presentations to clients to explain product features and benefits.
- Contributed additional revenue to sales plans through resale opportunities.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Configured and modified product systems to meet customer-specific needs.
- Streamlined communication between sales and technical departments, ensuring cohesive understanding of client objectives.
Education
B.COM - COMPUTERS
GOVT HIGH SCHOOL
KARNATAK INDIA10-2014
Skills
- IT compliance
- Strategic planning
- IT operations
- Performance improvement
- Machine learning
- Excellent communication
- Self motivation
- Hardware troubleshooting
- Active listening
- Relationship building
- Vendor management
- Business process improvement
- Database management
- Mobile technologies
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Timeline
IT Executive
Sharaf DG
05.2018 - Current
Sales Engineer
Hyundai Motors
02.2015 - 01.2018
B.COM - COMPUTERS
GOVT HIGH SCHOOL
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