Hi, I’m
ABDUL AZIZ SHEIKH
Dubai
Work Preference
Summary
Seasoned Logistics and Supply Chain Associate with over three years of expertise in managing logistics operations and enhancing stakeholder communications. Proven track record of delivering operational reporting and implementing process improvements, complemented by strong autonomous decision-making skills and the ability to maintain robust client relationships in dynamic fulfillment environments. Proficient in data analysis, diligent KPI tracking, and skilled in SAP ERP systems, facilitating effective cross-functional collaboration. Native-level English proficiency ensures seamless communication with internal teams and high-profile clients, significantly contributing to service quality and operational efficiency.
Overview
4
years of professional experience
Work History
PUF Fisheries Goa, India
Logistics Manager
01.2025 - 09.2025
Job overview
- Managed end-to-end logistics operations for the transport of prawns and fish from coastal collection centers to processing factories and export hubs.
- Supervised the scheduling and dispatch of refrigerated trucks, ensuring strict adherence to temperature and hygiene standards during transit.
- Coordinated with suppliers, drivers, and factory teams to maintain timely deliveries and minimize spoilage.
- Oversaw inventory tracking, route planning, and documentation.
- Implemented process improvements that reduced transport delays and improved product freshness.
Yodel
Acting Warehouse Manager
01.2024 - 12.2024
Job overview
- Coordinated end-to-end fulfillment cycle for 90+ delivery associates, ensuring timely and accurate order-to-delivery execution.
- Oversaw load planning, warehouse execution, distribution, and reverse logistics for time-sensitive goods.
- Monitored daily operations, regulatory compliance, and SLA adherence, supporting seamless client fulfillment.
- Provided real-time issue resolution to minimize delays and improve delivery KPIs.
- Supported cross-functional teams in route optimization, asset tracking, and warehouse performance reporting.
- Demonstrated strong stakeholder management and communication skills by coordinating with depot managers, delivery teams, and client representatives to resolve issues and ensure seamless fulfillment operations.
Yodel
Customer Service Administrator
09.2023 - 12.2023
Job overview
- Handled daily customer and client inquiries related to parcel tracking, delivery issues, and claims, ensuring high levels of satisfaction and quick resolution.
- Coordinated between operations, warehouse, and driver teams to resolve exceptions such as delayed or missing deliveries.
- Updated delivery data and proof-of-delivery (POD) reports in internal systems to maintain service accuracy and compliance.
- Assisted department management in monitoring performance KPIs and preparing daily and weekly status reports.
- Supported continuous improvement by identifying recurring issues and suggesting process adjustments to enhance customer experience.
Yodel
Operations Associate
12.2022 - 08.2023
Job overview
- Managed day-to-day parcel handling, sorting, and routing to support timely dispatch and delivery across multiple zones.
- Worked closely with shift supervisors to coordinate inbound and outbound vehicle loading while maintaining safety and efficiency standards.
- Verified barcodes and documentation to ensure delivery accuracy and minimize errors.
- Assisted in process improvement initiatives and maintained operational discipline during high-volume periods.
- Contributed to overall warehouse productivity by maintaining workflow, cleanliness, and compliance with company procedures.
Webware.ai
Digital Services Analyst
03.2020 - 06.2021
Job overview
- Supported hardware deployment & shipping coordination across Europe and the Middle East.
- Assisted in international client fulfillment cycles for digital service rollouts.
- Maintained KPI dashboards for logistics and service delivery performance.
- Partnered with cross-functional teams to ensure supply and service rollout alignment.
Education
University of GreenwichLondon
MSc from Engineering Management
01.2022
University Overview
- Specialization in Supply Chain Strategy and Operations Planning.
- Proficient in Lean Manufacturing principles and practices.
- Expertise in Six Sigma for enhanced process quality.
- Proficient in Kaizen techniques for operational excellence.
- Competent in utilizing continuous improvement tools for workflow optimization.
Padre Conceição College of EngineeringGoa, India
B.E. from Information Technology
01.2019
University Overview
- Focused on software development, database management, and networking.
- Exposure to cybersecurity, cloud computing, and IT project management.
- Built a strong foundation in data analysis & systems management, supporting logistics tech roles.
Skills
- Supply Chain Planning & Fulfillment
- Order-to-Delivery Management
- Warehouse & Distribution Operations
- Supplier and Vendor Co-ordination
- Route Planning & Fleet Scheduling
- Reverse Logistics
- Lean & Six Sigma methodologies
- SAP ERP (MM Module)
- Microsoft Excel
- KPI Dashboards
- Incident Response
- Cross-functional Collaboration
- Flexibility
- Decision Making
- Inventory & Stock Movement Control
- Documentation & Compliance (Domestic & Export)
- Transportation management systems
- Client relationship management
- Cost reduction strategies
LANGUAGES
English (Superior/Native)
Hindi (Superior/Native)
Urdu (Advanced Mid)
Konkani (Intermediate)
French (Novice)
COURSES
- SAP ERP Essential Training | LinkedIn Learning | Sep 2025
- SAP Materials Management | LinkedIn Learning | Aug 2025
- Salesforce AI Learning | LinkedIn Learning | Present
- Digital Marketing | CIBA | Aug 2018
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 80 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Software
SAP
HTML/CSS
Salesforce
Timeline
Logistics Manager
PUF Fisheries Goa, India
01.2025 - 09.2025
Acting Warehouse Manager
Yodel
01.2024 - 12.2024
Customer Service Administrator
Yodel
09.2023 - 12.2023
Operations Associate
Yodel
12.2022 - 08.2023
Digital Services Analyst
Webware.ai
03.2020 - 06.2021
Padre Conceição College of Engineering
B.E. from Information Technology
University of Greenwich
MSc from Engineering Management