ABDUL GHANI

Branch Manager

CAR BOX AUTO SPARE PARTS TRADING LLC SHJ BR.

11.2016 - Current

Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Examined customer loan applications for loan approvals and denials.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Maintained friendly and professional customer interactions.
Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Complied with regulatory guidelines and requirements.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Consulted customers to boost product sales and services.
Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Submitted loan applications to underwriter for verification and recommendation.
Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
Developed and led team of financial advisors, enhancing their skills with comprehensive training programs.