ABDUL HANAN

AL MUFEED SECURITY SERVICES LLC

10.2022 - Current

Customer servicing for the people with disabilities
Responding promptly to customer inquiries
Treat every person like they are a valued customer and avoid patronizing
Keeping records of customer interactions, transactions, comments and complaints
Managing a team of junior customer service representatives
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Ensure customer satisfaction and provide professional customer support
Challenging unusual and suspicious activity
Responding promptly to customer inquiries
Keeping records of customer interactions, transactions, comments and complaints
Managing a team of junior customer service representatives
Communicating with passengers through various channels
Challenging unusual and suspicious activity & To report all incidents and keep log books
Keeping an eye out for irregular activity and security breaches
Responding to alarm signals, Reporting any fire and safety hazards
Handling complaints from tenants regarding facilities
Receiving lost and found items and deposit them in security office