ABDUL HANAN
Dubai
Overview
6
6
years of professional experience
Work History
SECURITY GUARD
AL MUFEED SECURITY SERVICES LLC
10.2022 - Current
- Customer servicing for the people with disabilities
- Responding promptly to customer inquiries
- Treat every person like they are a valued customer and avoid patronizing
- Keeping records of customer interactions, transactions, comments and complaints
- Managing a team of junior customer service representatives
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Ensure customer satisfaction and provide professional customer support
- Challenging unusual and suspicious activity
- Responding promptly to customer inquiries
- Keeping records of customer interactions, transactions, comments and complaints
- Managing a team of junior customer service representatives
- Communicating with passengers through various channels
- Challenging unusual and suspicious activity & To report all incidents and keep log books
- Keeping an eye out for irregular activity and security breaches
- Responding to alarm signals, Reporting any fire and safety hazards
- Handling complaints from tenants regarding facilities
- Receiving lost and found items and deposit them in security office
*4 YEAR EXPERINCE IN PAKISTAN MILITARY ARMY
12.2018 - 10.2022
Education
Higher secondary School Certificate -
Skills
- Hard working
- Good interpersonal skills
- Creativity
- Good in oral written communication
- Can create a comfortable learning environment
- Easily get involved with new people
- Quick learner, adopting easily
Languages
English
Urdu
Passport
AK6701911, 08/30/26, Pakistan
Drivinglicense
4701573, 05/20/24, 05/20/26, Dubai
Personal Information
- Date of Birth: 01/15/00
- Gender: Male
- Nationality: Pakistan
- Marital Status: Single
- Visa Status: Employment Visa
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Certification
- Safety & Emergency Response to Sigma Elevators on 09-Jan-24
Timeline
SECURITY GUARD
AL MUFEED SECURITY SERVICES LLC
10.2022 - Current
*4 YEAR EXPERINCE IN PAKISTAN MILITARY ARMY
12.2018 - 10.2022
Higher secondary School Certificate -
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