Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Generic

ABDUL HAQQ

dubai,SRI LANKA

Summary

Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments. Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience. Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service. Outgoing professional offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent, capable team member in FOH and BOH operations. Brings [Number] years of experience with fine dining service.

Overview

2
2
years of professional experience

Work history

Restaurant waiter

hyatt place, baniyas square, (saffron boutique )
dubai, united arab emirates
03.2022 - Current
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
  • Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Waiter

Galle face hotel
colombo, sri lanka
06.2020 - 09.2021
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

Diploma - Hotel management

University of colombo
sri lanka
02.2018 - 03.2019

Skills

  • Special dietary requirements
  • Upbeat, outgoing and positive
  • Interpersonal skills
  • Highly responsible and reliable
  • Cleaning requirements
  • Menu knowledge
  • Table service
  • Food and beverage knowledge
  • Effective sales techniques
  • High-volume dining
  • Fine dining experience
  • Food ingredients expert
  • Spirits, wine and food service

Languages

English
Intermediate
Hindi
Fluent
Tamil
Proficient (C2)
sinhala
Advanced
Malayalam
Intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Restaurant waiter

hyatt place, baniyas square, (saffron boutique )
03.2022 - Current

Waiter

Galle face hotel
06.2020 - 09.2021

Diploma - Hotel management

University of colombo
02.2018 - 03.2019
ABDUL HAQQ