Abdul Kareem
Abu Dhabi
Summary
Accomplished professional with extensive expertise in domain areas such as Corporate Products, HR, Procurement, and Operations. Demonstrates exceptional leadership competency and business relationship management skills, effectively solving complex business problems and leading change initiatives with enterprise-level impact. Proficient in end-to-end delivery management, multi-vendor management, and risk mitigation and control. Adept at communicating analytical concepts to both technical and non-technical audiences through excellent verbal, written, and presentation skills. Skilled in market research, business analysis, capacity planning, and technical competency across various platforms including ERP systems like Oracle Fusion and EBS. Experienced in cloud technologies such as Azure and AWS, as well as database management with Sybase, Oracle, and SQL. Career goals include leveraging expertise to drive strategic growth initiatives within a dynamic organisation.
Overview
23
23
years of professional experience
4005
4005
years of post-secondary education
Work history
SERVICE OWNER
First Abu Dhabi Bank
Abu Dhabi
06.2013 - 08.2025
- Engineered and applied custom IT solutions to meet distinct business needs, leading to increased efficiency and cost reduction.
- Partnered with stakeholders to address IT demands and implement secure system integration.
- Aligned technology solutions with organizational goals to enhance operational efficiency.
- Secured favorable pricing and terms through supplier contract negotiations, contributing to cost reduction.
- Ensured regulatory compliance through vigilant monitoring of industry changes.
- Enhanced customer satisfaction by implementing efficient business processes.
- Oversaw daily activities to guarantee precise and effective task execution by team members.
DELIVERY MANAGER
Samba Financial Group
Riyadh
03.2002 - 05.2013
- Managed end-to-end project lifecycle, including initiation, planning, execution, tracking, and closure.
- Delivered consistently high-quality software projects aligned with business objectives.
- Conducted business requirement gathering through workshops, and prototype development.
- Analysed and documented business and technical requirements for implementation.
- Facilitated requirement workshops to validate and refine stakeholder expectations.
- Finalised business requirements and processes to support solution design.
- Coordinated with users to plan and execute user acceptance testing.
- Developed test case scenarios and managed UAT cycles for validation.
- Prioritised project portfolio based on return on investment, and strategic impact.
- Aligned IT initiatives with business strategy through regular planning and prioritisation exercises.
- Executed capacity planning to ensure readiness for current and future workloads.
- Led budgeting and manpower planning to support delivery capacity and resource optimisation.
- Prepared detailed requests for proposals to define scope, vendor expectations, and requirements.
- Evaluated vendors and coordinated across multiple partners for seamless delivery.
- Finalised contracts and conducted legal reviews to ensure compliance, and risk mitigation.
- Facilitated inter-business and technology coordination to resolve dependencies and ensure alignment.
Education
Master of Science - Information Technology
Madurai Kamaraj University
Bachelor of Science - Computer Science
Madurai Kamaraj University
03.2000
Skills
- Excellent verbal, written, and presentation skills, interpersonal and collaborative skills, ability to communicate analytical concepts to technical and nontechnical audiences
- Ability to handle multiple projects concurrently and meet deadlines, despite conflicting demands
- Ability to solve complex business problems, leading change initiatives with enterprise level impact
- Domain expertise
- Corporate Products
- HR
- Procurement
- Operations
- Audit
- Administration
- Finance
- Legal
- IT PMO
- TBM
- Leadership competency
- Business Relationship Management
- End-to-end delivery management
- Multi-vendor management
- Market research
- Business Analysis
- Capacity Planning
- Technical Competency
- Risk Mitigation and Control
- EChannels for Corporate
- ERP: Oracle Fusion and EBS
- Team-mate
- Cloud: Azure and AWS
- Database: Sybase, Oracle, SQL
- Development: J2EE, J2ME architecture, Visual Basic, C, C, Visual C, COBOL
Awards
Procurement, Payments & HR Systems, Spearheaded Oracle Fusion ERP stabilization across core departments, Orchestrated cloud HR modules deployment for performance and compensation, Engineered outsourced HR tracking with leave and vendor analytics, Deployed Oracle e-Procurement suite; won CIPS regional award, Streamlined vendor payments via STP; improved partner satisfaction, Corporate Banking Achievements, Led the Corporate Banking Platform (SambaAccess) in agile way; won multiple Global Finance awards, End to End delivery of payment gateway (SambaConnect), designed to support B2C and B2B transactions, Secured VBV, Secure Code certifications for Samba Connect, Introduced POS, trade features in SambaAccess platform, Influenced Aramco, SABIC, SAMREF to adopt B2B tech, Digitized corporate print advice; saved AED 1M annually, Content & Records Management, Migrated 21TB data to DMS without disruption and transitioned records warehouse in-house; saved AED 2.5M, Property & Service Platforms, Delivered property management system for 1500+ properties and 15000+ customers, Launched mobile app covering end to end functionality inhouse, Digital Banking, Led mobile banking revamp using Kony cross-platform tech, Built SMS gateway for real-time transaction notifications, Established SambaOnline for individual banking and payments, Dashboards & Tracking Tools, Developed first of its kind RM dashboard for unified customer performance view, Designed transaction tracker improving counter service visibility, IPO FMS & Reporting Systems, Developed the region's first IPO flotation management system in KSA. Delivered IPO MIS with advanced reporting and analytics; received special MD recognition.
Timeline
SERVICE OWNER
First Abu Dhabi Bank
06.2013 - 08.2025
DELIVERY MANAGER
Samba Financial Group
03.2002 - 05.2013
Master of Science - Information Technology
Madurai Kamaraj University
Bachelor of Science - Computer Science
Madurai Kamaraj University
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