Abdul Mannan
Dubai
Summary
Highly experienced IT professional with over 10 years of expertise in the UAE, specializing in software development, IT support, database management, ELV systems, and network security. Proficient in Microsoft Power BI, SQL databases, Microsoft Dynamics CRM, and full-stack web development (HTML, JavaScript, PHP, MySQL, and MVC). Successfully collaborated with Abu Dhabi and Sharjah Traffic Departments (ICT Center) as well as private organizations to provide enterprise IT solutions, system integrations, and technical consulting for optimizing business operations. Holds an MSc in Computer Engineering and certifications in Computation & Problem Solving, Architecture & Design from Carnegie Mellon University. Passionate about driving digital transformation, enhancing IT ecosystems, and delivering scalable, secure, and efficient technology solutions.
Overview
12
12
years of professional experience
Work History
Project Manager
ITDS Smart System LLC
01.2024 - Current
- Project Planning & Strategy: Defining project scope, objectives, and deliverables while managing resources and risks.
- Team Leadership: Leading cross-functional teams, fostering collaboration, and ensuring alignment toward project goals.
- Budget & Time Management: Estimating costs and managing timelines to deliver projects within budget and on schedule.
- Quality Assurance & Monitoring: Continuously monitoring project progress, performing quality checks, and ensuring the final product meets standards.
- Stakeholder Communication: Providing regular progress updates, managing expectations, and ensuring clear communication between all parties involved.
- Post-Project Review: Conducting project closure, gathering feedback, and driving continuous improvement for future projects.
- Expertise Area: Project Management & Team Leadership, IT Consulting & System Integration, Decision Making & Strategic Thinking, Enterprise IT Solutions, Technical Support & Troubleshooting, Strong Analytical & Problem-Solving Skills.
Computer Engineer
Alliance Traffic System LLC
01.2022 - 01.2024
- Discussing projects like (flow chats, flow of application and front-end and back-end) with clients (Abu Dhabi Police Department ICT Center and Abu Dhabi Police Safe City Department).
- MIMS Application is used for Project Management Tools with Our organization to client Ticket System.
- Providing remote support via Beyond Trust Software.
- Installing and configuring for Abu Dhabi Police traffic and security system software and Radar Sensors Calibration.
- Camera Software & Hardware Calibration.
- Troubleshooting, repairing, and replacing malfunctioning equipment.
- Visiting sites and locations to identify areas that need to be monitored.
- Maintaining accurate records of data recordings and events, using incident reporting.
- Installing and configuring appropriate software and functions according to specifications.
- Troubleshooting to the components level and making the needed repairs.
- Installation and configuration of communication equipment.
- Expertise Area: Debugging and fixing Web Applications, Fixed Web Security and Performance issues, Install and Deploy any Web Application, Installation and configuration NVR with PoE IP CCTV Camera, Develop new features with an existing web application, Web API development, Big Data.
Computer Engineer
Ramex Gulf General Trading LLC
01.2015 - 01.2021
- Arranging meetings to discuss projects / assignments, plan strategies, and suggest improvements.
- Making decisions regarding real-time incident resolution activities.
- Installing and configuring computer hardware, software, systems, networks, printers, scanners etc.
- Embedded web services, Dedicated devices, Laser, Speed, and Red-light radar applications with cameras.
- Researching coding and database concerns to resolve non-functional applications issues.
- Monitoring and Maintaining technology to ensure maximum access.
- Assisting the networking team to build the network's infrastructure, servers, routers, access points, cabling.
- Providing troubleshooting, analysis, and solutions for customers with IT support via desktop solutions, chat functions, emails, calls, and database and application issues.
- Providing customers with step-by-step guidance to resolve technical problems.
- Providing L1, L2, and L3 hardware/software IT support.
- Extensive proficiency in Oracle 12c/11g/10g/9i/8i, Oracle 10g & 11g RAC along with Installation, configuration and upgrading of Oracle server software and other Oracle related products.
Project Manager
IT Learning Dimensions Pvt Ltd
01.2013 - 01.2015
- Managed all application functions with estimated budget, including project management, documentation, advertising, controlling quality, and events.
- Installation of New Server and Server Configuration on Ubuntu.
- Designed and implemented Learning Management System (LMS) based on a Web multi-tiered application on PHP Remoting platform.
- Web Application (Design Database, Application Flow Chart, Frontend, Backend).
- Developed Learning Management System with Presentations, Business Logics, Voice Over, Video Rendering.
- Projects: LMS Application developed in WordPress, Web Application (frontend and backend) developed in WordPress, Custom PHP with MySQL database, School / College Management Application developed in Moodle.
Education
Master of Science - Computer Engineering
NUML
ISLAMABAD, PAKISTANBachelor of Science - Computer Engineering
IUB
BAHAWALPUR, PAKISTANSDP - Computation, and Problem-Solving
SDP - Performance, Data Structures, and Algorithms Solving
Learning Microsoft Dynamics for Customer Service - undefined
LinkedIn Learning
Power BI Essential Training - undefined
LinkedIn Learning
Skills
- Data Analysis
- Problem Solving
- Digital Marketing
- Quality Management
- Google Analytics
- Communications
- Microsoft Office
- MS Dynamic
- Inventory Management
- Database Management System
- HTML
- JavaScript
- CSS3
- Bootstrap
- WEB API
- MySQL
- PHP
- OOP
- MVC
- CRM
- Adobe Photoshop CS6
- Adobe Dreamweaver
- Query Express
- Visual Studio
- Navicat for MySQL
- Toad for Oracle
- Linux
- Apache
- Shell script
- E Commerce Websites
- Microsoft Power BI
- Crystal Reports
- Quality Assurance Testing
- Agile
- Integration Testing
- MIMS
- NVR
- ANPR Configuration
- Windows Service
- SDLC
- Microsoft SQL Server
- GitHub
- SVN
- Domain
- Hosting Server configuration
- Windows 10
- Installation
- Network security
- Backup systems
- Firewalls
- VPNs
- Routers
- LAN/WAN connectivity
- TCP/IP
- SQL Database
- Oracle Database
- Firebase Cloud database
- Microsoft Access
- API integration
- Software development
- Technical leadership
- Technical troubleshooting
- Team management
- Project management
Key Achievements And Expertise
- Traffic Enforcement Systems
- VoIP Call Center Applications
- ERP Solutions
- Data Migrations & IT Infrastructure
- Network Security & ELV Systems
Personal Information
Driving License: UAE
Roles And Responsibilities
- 10 years' experience in Application Support
- Application development and SaaS implementation
- Designing unit tests
- Establishing and maintaining Database backup and recovery
- Knowledge of network protocols
Timeline
Project Manager
ITDS Smart System LLC
01.2024 - Current
Computer Engineer
Alliance Traffic System LLC
01.2022 - 01.2024
Computer Engineer
Ramex Gulf General Trading LLC
01.2015 - 01.2021
Project Manager
IT Learning Dimensions Pvt Ltd
01.2013 - 01.2015
Bachelor of Science - Computer Engineering
IUB
SDP - Computation, and Problem-Solving
SDP - Performance, Data Structures, and Algorithms Solving
Learning Microsoft Dynamics for Customer Service - undefined
LinkedIn Learning
Power BI Essential Training - undefined
LinkedIn Learning
Master of Science - Computer Engineering
NUML
Similar Profiles
Amir Anany DiabAmir Anany Diab
Sr. Sales Team Leader at Smart System LLCSr. Sales Team Leader at Smart System LLC
Tatevik BejanyanTatevik Bejanyan
QA Engineer at ERP SMART SYSTEMQA Engineer at ERP SMART SYSTEM
Shazia HamayunShazia Hamayun
Teaching at Smart Education System SchoolTeaching at Smart Education System School
MOHAMMED ANASMOHAMMED ANAS
Freelancer at Stefab.comFreelancer at Stefab.com
ERICK SAIMON MMBAGAERICK SAIMON MMBAGA
Ramp Operations Team Leader at Dnata, The Emirates GroupRamp Operations Team Leader at Dnata, The Emirates Group