Highly skilled professional with extensive expertise in advanced Excel, MS Office tools, and office management software. Demonstrates exceptional managerial skills, accounting accuracy, and strategic planning capabilities. Proficient in financial reporting, procurement procedures, and maintaining confidentiality. Adept at multitasking, scheduling expertise, and event coordination. Strong background in human resources best practices and customer service orientation. Committed to ethical conduct and a diplomatic approach in all professional interactions. Career goal: To leverage comprehensive administrative operations knowledge to enhance organisational efficiency and effectiveness.
Overview
4
4
years of professional experience
4043
4043
years of post-secondary education
Work history
Administrative Officer cum HR Assistant
Operon Middle East an EDGENTA Company
Dubai, United Arab Emirates
09.2023 - 05.2025
Manage the day-to-day operations of the office, including scheduling meetings and appointments, organizing files, and handling correspondence.
Arrange and process purchase orders, invoices, credit notes and resolving any invoicing queries using in-house database.
Ensure office supplies are maintained, including checking inventory and work with vendors to ensure adequate levels of necessary supplies at all times.
Manage and track petty cash expenses, process invoices. Also work with the finance department to ensure financial compliance.
Coordinate schedules, arrange meetings, distribute memos and reports.
Act as the point of contact between executives and internal/external stakeholders.
Prepare reports, presentations, and other documents for the executives as required.
Organize and maintain the office filing system, including electronic and hard copy documents.
Prepare regular reports on expenses and office budgets.
Maintain and update company databases.
Organize a filing system for important and confidential company documents.
Answer queries by employees and clients.
Maintain a company calendar and schedule appointments.
Managed incoming calls for efficient handling of enquiries and complaints.
Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
Maintained a clean, organised workspace; improved productivity levels.
Improved file management system through systematic categorisation and labelling practices.
Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
Streamlined processes with proactive problem-solving abilities.
Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
Organised monthly reports to maintain record accuracy.
Offered administrative support to the management team resulting in enhanced operations.
Enhanced office efficiency by managing and organising the day-to-day administrative duties.
Organised filing system for important and confidential office documents.
Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
Monitored office inventory supplies, re-ordering for service provisions.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Provided excellent customer service for improved client satisfaction.
Office Admin Cum Accounts Assistant
Florum Soft General Trading LLC
Al Nahda, UAE
07.2021 - 08.2023
Administer and maintain daily front office operations, including greeting clients, responding to phone calls.
Sorted incoming mail and handled outgoing mail.
Accounts payable/Receivables.
Ensuring payments, amounts and records are correct.
Working with excel to Record All the Expenses and Petty cash transactions.
Invoice processing and filing. Processing expense requests for the accountant to approve.
Liaising with third party providers, clients and suppliers.
Updating and maintaining procedural documentation.
Sort and organize paperwork after entering data to ensure it is not lost and update existing data.
Reconciliation Debtors and Creditors Accounts.
Stock management, inventory controlling, Invoicing and Payment.
Manage all documentation and report generation for accounting staff.
Perform regular backups to ensure data preservation.
Assisting accounting team in vat assessment.
Reconciling the company's bank statements and bookkeeping ledgers.
Managing income and expenditure accounts.
Filing and remitting taxes and other financial obligations.
Initiating and managing financial and accounting software used by the company.