Summary
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
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ABDUL QADIR HAFIZ TAJ MOHAMMAD

ABDUL QADIR HAFIZ TAJ MOHAMMAD

Islamabad,pakistan

Summary

Dedicated professional with strong computer and communication skills, adept at managing customer complaints and ensuring adherence to work schedules. Demonstrates exceptional ability to work under pressure and effectively cooperate within a team. Committed to multi-tasking and delivering high-quality results, aiming to leverage these skills in a dynamic work environment.

Work history

Customer Service Representative

Amazon
, UAE
  • Experience in Amazon Marketplace and Customer Service
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Listened actively to offer accurate information and best solution to their needs.
  • Applied conflict management to stressed and concerned customers.
  • Obtained feedback from customers to improve service experience.
  • Advised customers on availability, pricing and location of products.

Supervisor

TFM Express
Al Ain, UAE
  • Coordinated activities for team.
  • Followed strict time schedules to guarantee prompt delivery.
  • Provided exceptional customer service to ensure repeat business.
  • Improved workplace safety to reduce accidents and near-misses.
  • Led team meetings, ensured clear communication amongst all members.


Education

HIGH SCHOOL DEGREE -

ZAKHIR PRIVATE SCHOOL
UAE

Skills

  • Computer skills
  • Ability to communicate information in a simple and easy way
  • Ability to work under pressure
  • Team cooperation
  • Adherence to work schedules
  • Multi-tasking
  • Customer complaint management

Languages

Arabic
Fluent
English
Fluent
Urdu
Fluent
Pashto
Fluent
Hindi
Fluent

Custom

I do hereby declare that the above mentioned details correct in my belief. If you are giving a chance to serve you, I will prove my ability and work to outmost satisfaction of my superiors. Hoping your kind attention and response.

Personal Information

  • Date of birth: 02/06/95
  • Nationality: PAKISTAN
  • Marital status: MARRIED
  • Religion: ISLAM

Timeline

Customer Service Representative

Amazon

Supervisor

TFM Express

HIGH SCHOOL DEGREE -

ZAKHIR PRIVATE SCHOOL

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ABDUL QADIR HAFIZ TAJ MOHAMMAD