Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. I am skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
years of professional experience
4
Certification
Work History
First Flight Couriers Middle East LLC
Human Resource Manager
11.2023 - Current
Job overview
Led and Implemented HR Strategies: Spearheaded the development and execution of HR strategies, policies, and procedures to align with organizational goals and ensure compliance with labor laws and regulations.
Talent Acquisition & Bulk Hiring: Managed end-to-end talent acquisition for both white- and blue-collar roles, including high-volume recruitment in collaboration with outsourcing partners.
Employee Onboarding & Orientation: Conducted engaging induction and orientation programs to ensure smooth onboarding, foster early engagement, and drive long-term retention.
Visa Processing & Cost Optimization: Handled complete visa processing lifecycle using in-house typing services, effectively reducing operational costs and turnaround time.
Government Portals Management: Oversaw HR-related transactions and compliance through MOHRE, GDRFA, ICP, and GPSSA portals, ensuring timely and accurate documentation.
Compensation & Benefits Administration: Managed payroll, salary structuring, and benefits programs, ensuring accuracy and adherence to statutory requirements.
Employee Relations & Workplace Harmony: Fostered a positive work environment by proactively addressing employee concerns, resolving conflicts, and maintaining open communication channels.
Ourshopee.com
Human Resource & Admin Manager
07.2018 - 11.2023
Job overview
Talent Acquisition: Managed hiring processes, including sourcing, screening, and interviewing.
Employee Onboarding/Offboarding: Facilitated smooth transitions for new and departing employees with exit interviews.
Employee Relations: Addressed and resolved employee grievances and concerns.
Performance Management: Implemented and managed performance review processes, including goal setting, and career development plans.
Provided HR Guidance: Advised employees and managers on HR policies, programs, and procedures.
Expatriate Services: Provided comprehensive support for expatriate employees, including visa and immigration matters.
Confidentiality and Sensitivity: Handled sensitive information and employee issues with discretion.
Operational Management: Oversaw daily office operations, maintenance, and staff meetings.
Travel Management: Coordinated and managed travel arrangements for employees.
Center for Employment & Educational Guidance
Human Resource Coordinator
03.2017 - 08.2018
Job overview
Provide training and support for new staff.
Deal with staff members, monitor their workloads, coordinate their schedules.
Provide real-time feedback about work performance.
Formulate and implement performance management and appraisal.
Create and submit reports on HR activity.
Handle employee grievances.
Answer employees' questions and requests.
Handle additional HR and administration functions.
Sr Credit Risk & Compliance & Insurance Analyst at RCH Service India Pvt. Ltd (ROC 360)Sr Credit Risk & Compliance & Insurance Analyst at RCH Service India Pvt. Ltd (ROC 360)