ABDUL RAHUMAN A
IT Specialist
Sharjah
Summary
Experienced IT Support with a strong background in managing, securing, and optimizing IT systems. I've spent over 5 years ensuring networks run smoothly, resolving technical issues, and implementing system upgrades that boost performance and reliability. I'm looking to bring my skills in troubleshooting, network management, and problem-solving to a team that values efficiency and strong tech support. Known for being detail-oriented and collaborative, Iʼm passionate about using technology to help meet company goals and create a smooth, secure environment for everyone.
Overview
2
2
years of professional experience
Work History
IT ADMIN
HEALTH LINK MEDICAL STORE LLC (MEDON GROUP OF PHARMACIES)
Sharjah
12.2022 - Current
- Led full-scale IT infrastructure projects across multiple business locations, delivering scalable, secure systems aligned with business objectives.
- Directed IT setups for new pharmacy branches, ensuring smooth integration with existing enterprise systems and minimal business disruption.
- Managed complex IT projects using Agile and traditional methodologies, with cross-functional coordination and vendor engagement.
- Delivered secure, enterprise-level networking solutions, including Fortinet firewall deployments and VPN configurations for remote access.
- Collaborated with internal stakeholders and external vendors to align technology strategy with organizational goals.
- Developed and enforced IT policies, standards, and security protocols to maintain compliance and operational consistency.
- Managed vendor contracts, procurement, and technology partnerships, ensuring cost-effectiveness and performance accountability.
- Demonstrated leadership in managing local teams during rollouts and infrastructure upgrades, with clear communication and planning.
- Translated technical solutions into clear, actionable plans for both technical and non-technical audiences.
- Strong understanding of enterprise IT architecture and infrastructure scalability across B2B/B2E environments.
Education
Bachelor of Science - computer
AJ COLLEGE OF SCIENCE AND TECHNOLOGY
Skills
IT Infrastructure Management
Network Configuration
Network Configuration and Troubleshooting
Technical Support and Issue Resolution
Firewall and Security (Fortinet)
IT Policy Development and Compliance
Proactive System Maintenance and Monitoring
Vendor and Asset Management
Flexible and adaptable
Multitasking
Supervision and leadership
Problem-solving
Customer service
Teamwork and collaboration
Friendly, positive attitude
Personal Information
- Date of Birth: 06/29/96
- Gender: Male
- Nationality: INDIA
- Driving License: YES
Languages
Hindi
Intermediate (B1)
English
Upper intermediate (B2)
Timeline
IT ADMIN
HEALTH LINK MEDICAL STORE LLC (MEDON GROUP OF PHARMACIES)
12.2022 - Current
Bachelor of Science - computer
AJ COLLEGE OF SCIENCE AND TECHNOLOGY