Abdul Ramees
IT Administrator
Ajman,Ajman
Summary
Methodical IT Administrator with 5 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent IT operations.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
IT Administrator
Ajman American Private School
Al Jurf, Ajman
09.2018 - Current
- Installs and maintains campus web, application, and authentication server(s); ensures backup copies of all files are routinely made and securely stored at a separate location.
- Manage user accounts, permissions, access rights.
- Provides technical support to users concerning application and database server operations.
- Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
- Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
- Installs, configures, and maintains network routers and firewall(s).
- Maintains VOIP phone system.
- Assists Network Administrator in installation and configuration of network hubs and switches.
- Monitors all systems for performance and misuse; reports misuse to appropriate authorities.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Identified and immediately resolved issues with network devices, including firewalls.
- Providing on-call support for network engineering duties.
IT Support Executive
Brilliant International Private School
Muweilah, Sharjah
01.2016 - 07.2018
- Provided remote software services to correct reported issue.
- Maintaining, monitoring and upgrading the smart digital class room facilities.
- Support and implementation of new computers, projectors and new hardware installations.
- Maintaining internet service and Alcatel –Lucent IP Telephone systems.
- Smart Bus technical Support (tracking the students in bus).
- Deploy and configuring PCs, Workstations and Laptops, Projectors, Led Panels, other media Equipment.
- Website content Management
- CCTV routine check-up and Management
- Audio systems support like mixer, microphones
- E- Library
IT Assistant
ULTRA OASIS TECHNOSOLUTION
Edppal, India
03.2015 - 05.2016
- Supporting LANs, WANs, network segments, Internet, and intranet systems.
- Installed and configured software and hardware.
- Configured hardware, devices and software to set up work stations for employees.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Troubleshooting problems reported by users.
- Evaluating and modifying system's performance.
- Identifying user needs.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Education
Bachelor of Science - Computer Science
Aspire Collage Of Advanced Studies
Palakkad, Kerala, India 03.2012 - 04.2015
Skills
Windows XP,W7, W8, 10, Linux (GUI)
Network systems installation
Data backups
Hardware and software monitoring
Analysis and critical thinking
Certification
Cisco Certified Network Administrator- Routing & Switching (CCNA)
Timeline
IT Administrator
Ajman American Private School
09.2018 - Current
IT Support Executive
Brilliant International Private School
01.2016 - 07.2018
IT Assistant
ULTRA OASIS TECHNOSOLUTION
03.2015 - 05.2016
Bachelor of Science - Computer Science
Aspire Collage Of Advanced Studies
03.2012 - 04.2015