

Highly motivated, customer-focused professional with proven experience leading teams and delivering exceptional service in fast-paced environments, currently serving as Head Boxing Coach at UBX. Accountable for member experience, safety, and daily operations, with strong communication skills, a professional appearance, and the ability to remain calm under pressure. Driven by a passion for aviation and hospitality, and eager to contribute to flydubai by ensuring passenger comfort, safety, and service excellence.
Lead day-to-day operational coordination within a structured franchise environment, ensuring smooth scheduling, documentation flow, and reporting accuracy.
• Manage client databases, membership records, attendance tracking systems, and performance KPI reports with high attention to detail and data integrity.
• Oversee administrative control including roster planning, equipment tracking, internal communications, and compliance with brand operating standards.
• Coordinate staff schedules, training sessions, and operational timelines to ensure service continuity and efficiency.
• Prepare weekly and monthly performance reports, track revenue metrics, and support management with accurate operational insights.
• Act as primary communication point between members, staff, and management, ensuring timely follow-ups and structured information flow.
• Maintain organized digital and physical record systems aligned with franchise compliance requirements.
• Support onboarding processes, internal training coordination, and maintain structured documentation for operational readiness.
Event Operations Support | Expo 2020 Dubai
• Assisted with logistics coordination, stakeholder communication, and administrative reporting in a high-volume international environment.
Brand Activation & Event Support | Adidas, Nike, Under Armour
• Supported event logistics, stock coordination, reporting, and structured execution of brand activations.
Corporate Wellness & Large-Scale Venue Exposure
• Supported organized training initiatives involving Emirates Group and Dubai Police teams.
• Operational exposure across structured venues including Dubai World Trade Centre, ensuring timing accuracy and professional coordination