ABDUL RAZIQ

Working as limousine Driver with Uber/Cream

• Applied exceptional customer service skills across all sales channels to engage prospects.
• Increased revenue through upselling and consistent contract renewals.
• Listened to customer problems, objections and concerns, offering tailored solutions.
• Negotiated and closed sales to secure profitable deals and contracts.
• Delivered outstanding customer experiences through attentive care and faultless service.

• Exceeded assigned goals by partnering with staff to implement best practices.
• Strengthened traceability and developed organisation systems for records, reports and agendas.
• Received and screened high-volume internal and external communications, calls and email.
• Assisted with payroll operations, tracking time cards and verifying hours for office employees.
• Maintained detailed administration and office procedures to improve accuracy and efficiency.

• Briefed team on productivity targets and process changes.
• Exceeded warehouse productivity targets with consistent operational oversight.
• Enhanced picking and packing output through targeted team coaching and feedback.
• Reported daily warehouse performance data and updated company logs.
• Delivered performance appraisals to drive team productivity.