ABDUL REHMAN
Dubai
Summary
A highly result oriented retail store operations manager with immense product knowledge and excellent people management skills. Over 9 years of retail experience in the UAE and a total of 17 years of work experience in Asia. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
17
17
years of professional experience
Work History
Finance Assistant
Max Equity Real Estates LLC
02.2025 - Current
- Managed daily financial transactions and reconciled discrepancies in accounts.
- Assisted with preparation of financial reports, ensuring accuracy and compliance with regulations.
- Supported budgeting processes by collecting and analyzing financial data from various departments.
Store Operations Manager
Feri Unique Ladies Fashion Trading LLC
01.2022 - 01.2025
- Managed sales operations and reporting for UK, EU & Turkey
- Streamlined inventory management processes to reduce stock discrepancies and improve overall accuracy.
- Developed training programs for staff, resulting in increased employee engagement and performance consistency.
- Analyzed sales data to identify trends, informing strategic decisions on product placement and pricing strategies.
- Oversaw compliance with safety regulations, fostering a secure environment for both employees and customers.
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
- Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
- Collaborated with other managers to develop cross-functional solutions for increased store performance.
- Evaluated sales data and trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Aeropostale | Mall of Emirates
10.2015 - 10.2021
- - Responsible for the overall management and supervision of operations of a 2800 square foot store generating over AED 6 million sales annually
- - Spearheaded the number one store in GCC with a team of 15+ associates by building enthusiasm, listening to feedback, and implementing solutions that ensure we exceeded our goals and budgets
- - Excelled in maintaining an outstanding customer service environment through training and development of staff
- - Successfully assessed team skills and mentored 4 sales associates to store in-charge positions
- - Maintained high evaluation scores for administrative audits and mystery shopper above 90%
- - Ensured proper cash controls and loss prevention procedures were in place and followed. Shrinkage levels maintained below 0.50% during external stock audits
Store Manager
Calvin Klein Jeans | Arvind Fashion
07.2014 - 09.2015
- Oversaw daily store operations to ensure optimal customer experience and operational efficiency.
- Led team of associates in achieving sales targets through effective training and motivation.
Sales & Marketing
Garble
09.2013 - 07.2014
- Collaborated with sales and marketing teams to develop promotional strategies that increased customer satisfaction and boosted revenue.
- Partnered with lead generation and marketing team to facilitate sales meetings.
Store Manager
Mango | DLF Brands
12.2012 - 09.2013
- Analyzed sales data to identify trends and adjust promotional strategies accordingly for improved performance.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Allen Solly | Madura Garments
12.2009 - 12.2012
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Fashion Consultant
Esprit | Madura Garments
11.2008 - 04.2009
- - Initially hired as fashion consultant, promoted to Store Manager within 2 years
- - Responsible for store's daily operations, high-volume customer service as well as setting, monitoring, and driving sales goals
Education
High School - Bangalore
St. Johns High School
2nd Year PU College - undefined
Tamil Nadu Board
Higher Diploma - Animation & Graphic Design
Arena Multimedia
Skills
- Financial Management
- People Management
- Customer Relationship
- Product Knowledge
- Visual Merchandising
Hobbies and Interests
Gaming, Football, Music, Travel, Gadgets
Timeline
Finance Assistant
Max Equity Real Estates LLC
02.2025 - Current
Store Operations Manager
Feri Unique Ladies Fashion Trading LLC
01.2022 - 01.2025
Store Manager
Aeropostale | Mall of Emirates
10.2015 - 10.2021
Store Manager
Calvin Klein Jeans | Arvind Fashion
07.2014 - 09.2015
Sales & Marketing
Garble
09.2013 - 07.2014
Store Manager
Mango | DLF Brands
12.2012 - 09.2013
Store Manager
Allen Solly | Madura Garments
12.2009 - 12.2012
Fashion Consultant
Esprit | Madura Garments
11.2008 - 04.2009
2nd Year PU College - undefined
Tamil Nadu Board
Higher Diploma - Animation & Graphic Design
Arena Multimedia
High School - Bangalore
St. Johns High School