ABDUL SAMAD P.H
System Administrator
Dubai
Summary
A hardworking, flexible, team oriented and enthusiastic individual seeking challenging career in the Cyber Security industry with a commitment to company excellence and excellent solution.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
System Administrator
Naffco FZCO
03.2024 - Current
- Domain controller administration.
- Exchange Online and On-premise administration.
- Virtual / bare-metal server backup and restore.
- Office 365 backup and restore.
- Data center operations - Installation, configuration and upgrades of various hardware like Server, NAS etc.
IT Solutions Head
Dearest Trading & Real Estate (Qatar)
02.2023 - 03.2024
- IT Infrastructure related Project Management
- Heading Technicians for CCTV, Structured Cabling, In-House / Cloud IT Infra related projects.
- Office 365 / Exchange online configuration.
- Office 365 / Exchange online Security hardening.
- IT Infra vulnerability assessments / mitigations.
- Backup configurations.
- Azure / AWS VM management and LAMP based app hosting.
Consultant - Converged Infrastructure
Intaleq (Aspire Zone + Ooredoo Joint Venture - Qatar)
08.2022 - 01.2023
- Provide 2nd level support for Systems team related activities.
- Maintenance of all Al Bayt's VMs and BareMetal Servers like patching, backup and incident mitigation.
- Patching for RHEL Servers using Redhat Satellite and Windows Servers using SCCM.
- Task automation for RHEL Servers using ANSIBLE.
- Beyond Trust PAM Cybersecurity product implementation in all 8 Qatar World Cup Stadiums.
- Primary point of contact for all System related activities in Al Bayt International Stadium.
- Dell VxRail hardware pre-check and support.
- Design and implement best practices for system management.
- Project co-ordination with Qatar National Cybersecurity Agency for Security Hardening in World Cup venue System Assets.
- Perform operating system and hardware upgrades following IT Department change management processes.
- SOC operation for Stadiums using monitoring / visualization tools like Zabbix and Grafana.
- Co-ordination in real time Disaster Recovery Drill for all Stadiums Infrastructure.
Senior System Administrator
Suhail Industrial Holding Group.
12.2019 - 01.2022
- Company Overview: (Qatar)
- Document end user support, network security, and server maintenance procedures for stable network operations and secure environments.
- Participate in identifying and testing new solutions and services following IT Department guidelines and industry best practices.
- Manage, maintain, and troubleshoot systems, services, server hardware, operating systems, and network devices.
- Research equipment, software, and vendor options, making technical recommendations for service enhancements.
- Write custom scripts to automate tasks and reduce manual intervention.
- Contribute to disaster recovery planning, testing, and deployment of network system services.
- Maintenance of Office 365 mail with 200+ Users. Handle security administration tasks and manage email capacity.
- Supervising NOC and monitoring Operations for both In House and Cloud Business Critical Application Hosting.
- Work as single point of contact for entire IT needs of Big Holding Group of Companies.
- Web Access Firewall configuration like DDOS prevention using platforms like Cloudflare.
- HTTPS certificate management for all Company Websites and Business tools hosted in Cloud like Attendance System Control Panels.
- Installation, Configuration and Maintenance of Palo Alto Firewalls.
- Setting up and maintenance of Layer 7 application filtration Policy for LAN Users using Palo Alto PA 220.
- URL filtration, Blocking and Analysis using Palo Alto PA 220.
- Installation and Support of IP Phones, Mobile Phones, Laptops, Desktops, Biometrics networking Devices of 8 Companies that comes under the holding group.
- Installation and Maintenance of Switches, Wi-Fi Access Points and other Networking Devices.
- Installation, Policy configuration and maintenance of Kaspersky Endpoint Cloud Antivirus.
- Provision of Software and OS level Support to end Users.
- (Qatar)
Windows / Linux System Administrator
Straight Team Trading and Contracting.
07.2018 - 06.2019
- Company Overview: (Qatar)
- Win 10 Clients, Win 2016 Server, Office 365, Exchange Online, ERP in VM, CCTV and LAN maintenance.
- Creating mail flow, groups and distribution lists in Exchange Online.
- Setting up Windows Active Directory Client-Server and AD Users.
- Setting up Group Policies for blocking Internet Usage, Chrome ADM for Internet Access Control using Chrome, USB Device blocking etc.
- Heavy Duty copier maintenance and Secured Scan to Folder setup using local FTP Server.
- Maintaining ERP software in Oracle Virtual Box with Windows 2016 host.
- (Qatar)
System Administrator
Smartux Networks
06.2014 - 04.2018
- Company Overview: (India)
- Installation, Configuration & troubleshooting of Enterprise Windows & Linux Servers.
- Test new hardware and software for integrity and usability.
- Resolving Network issues using Customized Linux Server Solutions.
- Setting up Windows Active Directory Client-Server architecture using Group Policies.
- Implementation and maintenance of new Websites in VPS and Local servers.
- Installation and configuration of LINUX - LAMP based Web Applications.
- Web hosting and maintenance using cPanel, Webmin etc.
- (India)
Technical support engineer
Concentrix Technologies
12.2013 - 06.2014
- Company Overview: (India)
- Assisting customers in the installation and configuration of Backup exec software.
- Troubleshooting issues related to the backup exec software.
- Configuration of storage devices, backup and restore jobs in Backup exec software for customers.
- Experience in windows server operating systems.
- Assisting customers regarding the products and updates.
- (India)
System Security Specialist
Iopex Technologies.
12.2011 - 06.2013
- Company Overview: (India)
- Assisting customers via remote desktop support.
- Diagnose and repair Desktop/Laptop issues like removing viruses, rootkits, browser hijacks and other malwares, fixing drivers and registry, tune-up etc.
- Installing and configuring Anti-Virus software.
- Setting up Laptop and Desktop Computers for customized personal use.
- Installation and Configuration of Printers, Scanners.
- Data recovery from End User workstations.
- Expertise usage of Windows OS threat analysis tools Like Sysinternals Process Explorer, TDSS rootkit killer, Malwarebytes etc.
- (India)
Education
BSc - Computer Science
Bharathiar University
Higher secondary - undefined
Kerala state Board
SSLC - undefined
Kerala state Board
Skills
Windows Administration
Linux Administration
End User Support
Firewall Administration
Security Tools Administration
Cloud Administration
Backup and Restore
Certification
CEH Certification, ECC1536927408
Disclaimer
I hereby declare that all the details given above are true and correct to best of my knowledge and conscience.
Personal Information
- Total Experience: 12+ years of IT experience
- Date of Birth: 06/22/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
System Administrator
Naffco FZCO
03.2024 - Current
IT Solutions Head
Dearest Trading & Real Estate (Qatar)
02.2023 - 03.2024
Consultant - Converged Infrastructure
Intaleq (Aspire Zone + Ooredoo Joint Venture - Qatar)
08.2022 - 01.2023
Senior System Administrator
Suhail Industrial Holding Group.
12.2019 - 01.2022
Windows / Linux System Administrator
Straight Team Trading and Contracting.
07.2018 - 06.2019
System Administrator
Smartux Networks
06.2014 - 04.2018
Technical support engineer
Concentrix Technologies
12.2013 - 06.2014
System Security Specialist
Iopex Technologies.
12.2011 - 06.2013
Higher secondary - undefined
Kerala state Board
SSLC - undefined
Kerala state Board
BSc - Computer Science
Bharathiar University
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