Abdul Ahad Ali
Dubai,United Arab Emirates
Summary
Accomplished professional with extensive expertise in engineering and selection of pumps and valves, technical sales, and business development. Proven track record in project management, client relationship management, and market expansion. Adept at product training, knowledge sharing, and strategic planning. Skilled in CRM systems, negotiation, proposal development, and technical submittals. Committed to driving business growth through innovative solutions and exceptional service.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Projects and Sales Engineer - Valves
KSB Middle East FZE, Jebel Ali
Dubai, UAE
02.2021 - Current
- Sales and Project Management: Oversee the sales of on/off valves and associated products across key sectors, including Oil & Gas, Water and Wastewater, Power & Chemical, and Construction throughout UAE, Oman, Kuwait, and Bahrain.
- Client Relationship Development: Build and maintain strong relationships with clients, contractors, and consultants, ensuring satisfaction through technical support, product recommendations, and project execution.
- Technical Sales & Proposal Development: Introduce KSB's valve products to clients, assess their requirements, and provide tailored technical proposals. Manage the negotiation, closing, and technical-commercial alignment to finalize deals.
- Product Training & Knowledge Transfer: Deliver technical training sessions for both customers and internal teams, enhancing product knowledge and application expertise.
- Lead CRM training for KSB colleagues across the MEA-R region, ensuring the effective use of KSB’s CRM systems in tracking and managing valve-related sales and project activities.
- Technical Support & Coordination: Provide expert guidance on the sizing and selection of valves, actuators, and accessories to meet specific client needs.
- Prepare technical submittals for project approvals, ensuring compliance with project specifications and industry standards.
- Coordinate with clients, agents, and contractors to conduct technical conferences and presentations that facilitate project progression.
- Market Expansion & Business Development: Contribute to the growth of KSB’s presence in the GCC region by identifying new business opportunities, particularly through agents, partners, and stockists.
- Act as the primary point of contact for the technical and commercial execution of projects, ensuring timely and successful delivery.
- Sales Support & Strategy: Drive sales strategies across the region, engaging with customers throughout the entire sales cycle, from technical design and planning through to final delivery.
Mechanical Engineer - Pumps
KSB Middle East FZE
Dubai, UAE
04.2017 - 01.2021
- Led the sales and promotion of KSB’s pump products in the Building Services segment, managing both technical and commercial aspects of the sales cycle.
- Client Needs Assessment: Engaged with prospective clients to introduce KSB pump products, thoroughly understood their needs, and provided customized solutions through relevant proposals and technical recommendations.
- Sales Negotiation & Closing: Negotiated terms and closed deals for pump systems, ensuring the technical configuration matched the application requirements, while maintaining strong post-sales support for spare parts and after-sales service.
- Pump Selection & Sizing: Applied in-depth technical knowledge to select and size pumps based on application requirements, ensuring alignment with the appropriate duty points according to the characteristic curve.
- Customer Relationship Management: Developed and nurtured relationships with clients through phone, email, social media, and professional networking, ensuring a high level of customer engagement and satisfaction.
- Sales Support & Coordination: Coordinated with customers to utilize KSB’s Easy Select tool, Web Shop application, and warehouse inventory system, ensuring product availability and timely deliveries.
- Customer Satisfaction: Provided both technical and non-technical support, ensuring customers’ expectations were met throughout the entire sales and after-sales process.
- Sales Reporting: Regularly submitted sales reports to the Projects Manager, ensuring alignment with business goals and tracking progress against sales targets.
Assistant Engineer
K2K Builders
Mangalore
07.2016 - 01.2017
- Project Support: Assisted the Project Engineer in the design and execution of water supply and drainage works, including the selection of water pumps, head loss calculations, water tank sizing, and piping systems.
- Procurement & Coordination: Coordinated with customers, suppliers, and the Head Office for timely procurement of materials, preparation of LPOs, and ensuring proper documentation such as Goods Receipt Notes and payment arrangements.
- Stock & Inventory Management: Managed stock levels and ensured that materials were available as needed, facilitating smooth project execution.
- Quotation & Sales Support: Assisted in the preparation of quotations and followed up with clients to secure project orders, maintaining effective communication throughout the sales cycle.
Education
Bachelors - Mechanical Engineering
Sahyadri college of Engineering and Management
Mangalore , India 09.2012 - 05.2016
Skills
- Engineering & Selection - Pumps and Valves
- Technical - Sales & Business Development
- Project Management & Coordination
- Client Relationship Management
- Product Training & Knowledge Sharing
- CRM Systems & Sales Support
- Negotiation & Proposal Development
- Technical Submittals & Approvals
- Pumps, Valve Actuators, Spares & Accessories -technical Know how
- Market Expansion & Strategic Planning
Interests
Preparation of Quotations and follow-up. PERSONAL INTERESTS
, Teaching
Learning & reading
Swimming PERSONAL INFO
Additional Information
- ORGANISATIONAL ACHIEVEMENTS , Developed 3 new Stockists in UAE for KSB valves and General industrial Market. 2022 Employee of the Year at KSB ME Average of 1.25 new Customer every month. Executed projects for products not in manufacturing range. Regional trainer (MEAR region) for Internal KSB Employees.
Languages
English
Fluent
Hindi
Native
kannada
Native
Malayalam
Elementary
French
Beginner
Accomplishments
- Successfully onboarded new stockists, significantly increasing the market penetration of KSB products in the UAE and surrounding regions.
- Awarded Employee of the Year in 2022 for excellence in sales, customer relationships, and team contributions.
- Increased the company’s customer base with a consistent track record of acquiring 1.25 new customers per month.
- Contributed to project success by executing orders for products not within the regular manufacturing range, demonstrating flexibility and responsiveness to customer needs.
Timeline
Projects and Sales Engineer - Valves
KSB Middle East FZE, Jebel Ali
02.2021 - Current
Mechanical Engineer - Pumps
KSB Middle East FZE
04.2017 - 01.2021
Assistant Engineer
K2K Builders
07.2016 - 01.2017
Bachelors - Mechanical Engineering
Sahyadri college of Engineering and Management
09.2012 - 05.2016
Similar Profiles
JANITO A. SANICOJANITO A. SANICO
Electronics Technician Supervisor at Kaon Media Middle East Fze, Jebel Ali Free ZoneElectronics Technician Supervisor at Kaon Media Middle East Fze, Jebel Ali Free Zone
Fasil KoniyathFasil Koniyath
RMA Engineer at DAHUA TECHNOLOGY MIDDLIEL EAST FZE, Jebel Ali Free ZoneRMA Engineer at DAHUA TECHNOLOGY MIDDLIEL EAST FZE, Jebel Ali Free Zone
MOHAMMED ZANIL KACHERIMOHAMMED ZANIL KACHERI
Logistic Coordinator at Weatherford Oil Tool Middle East ltd, Jebel Ali Free zoneLogistic Coordinator at Weatherford Oil Tool Middle East ltd, Jebel Ali Free zone
Amresh KumarAmresh Kumar
Assistant Outlet Manager at Sheraton Mall of the EmiratesAssistant Outlet Manager at Sheraton Mall of the Emirates
MICHELLE ARIQUEZMICHELLE ARIQUEZ
Accounts Payable Accountant at Securitas UAE LLCAccounts Payable Accountant at Securitas UAE LLC