Abdulaziz Alblooshi

-The person in charge of national service recruits.

- Organizing the schedule and preparations throughout the academic year.

- Responsible of handling communications and interacting with higher authority.

- Responsible for monitoring the financial rewards fro the recruits

- Monitoring non-compliance with mandatory attendance and make sure that appropriate action are taken.

• Work under supervision of Ministry of human resource and Emiratization.
• Managing and Organizing the annual budget for the center.
• Approve the monthly schedule and annual leave plan for the employee.
• Managing marketing team to achieve their target.
• responsible for hiring employee in the center with in the budget.
• issuing all organizational decisions for the center to achieve the best financial result.
• To achieve the best result for customer satisfaction with strategic partner.
• Managing all meeting with the employee on a monthly basis.
• Responsible for the selection os companies that provide cleaning and security services at the center.

• Manage CS department and ensure target objectives are achieved on a periodic basis
• Support in setting annual sales strategy
• Manage dispute resolution cases and acquire a win-win result
• Interact with customers for sales of ADIB’s deposit products by ensuring service efficiency and by adherence to best service standards
• Manage staff to accomplish the training, motivation and conducting scorecards appraisals to ensure that staffs perform as per expected performance objectives
• Recommend workflow changes leading to process improvements
• Monitor and Asses on effectiveness and review as required
• Oversee periodic meetings and manage issues and concerns relating to branch targets and customer service issues
• Review and approve work processes documentation and system input report accomplished on account of deposit sales and retail services by customer staff.

• Supervise customer relationship team and ensure workflow achieved effectively and efficiently
• Provide and manage individual Finance facilities such as vehicle, boat, education, shares and housing finance
• This involves marketing finance products to eligible customers a process which requires a pre risk assessment of the customer in order to ensure his adequate financial standing
• Thereafter initiating the necessary process in order to acquire the finance to the customer within limited time period
• Supervise in creation of all types of bank accounts which include Individual, Corporate and Investment accounts
• Marketing and promoting products to potential and current customers which concern new financial products, preferred rates on finances, and providing consultation in investment options
• Ensuring impeccable level of customer satisfaction is achieved through managing and resolving customer concerns and complaints
• Supervision of staff in providing consultation to customers in wealth management by providing suitable investment solutions.

• Retail banking marketing
• Give a clear and full information about the loans and choice an individual will need as a service from loans, accounts and investments schemes which the bank offers
• Customer care management
• Finding suitable and effective solution for issues facing client to find and gain the full satisfaction from the client
• Worked in several Initial Public Offerings under DIB management team
• Helping clients and company participate in an existing LPO shares from the point of registering until funds transferring successfully.