Abdul Aziz Ghazali

Trainee Barista

The Barista Institute

Abu Dhabi

05.2025 - 06.2025

Trained in preparing espresso-based drinks: espresso, cappuccino, latte.
Practiced latte art techniques including heart and rosetta designs.
Conducted daily cleaning and upkeep of professional espresso machines and grinders.
Learned how to make coffee chemixs, v60 and French press.
Performed daily machine cleaning and maintenance (espresso machine and grinder).
Customer service and cash handling basics in café environment.
Gained knowledge in origins, roasting, and flavor profiles of various coffee beans.
Offered personalised beverage recommendations, enhancing customer rapport.
Ensured freshness of pastries on display, contributing to overall quality assurance.
Managed high volume orders during peak hours maintaining quality of service.
Delivered exceptional service to customers for their enjoyment and comfort.
Enhanced bar efficiency by keeping work areas tidy and well-stocked.
Ensured customer satisfaction by providing top-quality coffee and beverages.
Exhibited knowledge of various coffee blends for enhanced customer experience.
Promoted seasonal beverages effectively increasing their uptake.
Maintained cleanliness of the café area whilst preparing orders.
Provided a welcoming atmosphere to customers, promoting return visits.
Collaborated with team members during busy periods improving workflow efficiency.
Warmly greeted and served customers, promptly processing payments to minimise wait times.
Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

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