Summary
Overview
Work History
Education
Skills
Additional Information
Languages
hobbies
Timeline
Receptionist
Abdul AZIZ  Khaled

Abdul AZIZ Khaled

DUBAI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful period of career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Overview

23
23
years of professional experience

Work History

Upholstery Manager

Ghuzlan emirates furnitures and decore
10.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.

General Manager

2j.workshop
04.2013 - 09.2021
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Implemented operational strategies and effectively built customer and employee loyalty
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity
  • Collaborated with cross-functional teams to develop innovative solutions
  • Trained new employees on proper protocols and customer service standards
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.

Upholsterer

home city furniture
02.2012 - 04.2013
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Disassembled items to reupholster fabric.
  • Measured, cut and sewed materials to fit specifications.
  • Recognized and reported defective material and equipment to shift supervisor
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals
  • Stretched and tacked fabric into place.
  • Padded seats and arms with batting and cardboard
  • Built as many as [Number] different products each week
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Upholsterer

Fap
02.2010 - 01.2012
  • Stretched and tacked fabric into place.
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
  • Recognized and reported defective material and equipment to shift supervisor.

Lamber Sales

jabwood
03.2008 - 01.2010

*measuring cube meters of wood quantities

*helping customers to choose and make orders

* making monthly and annual invintories

  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to team objectives in fast-paced environment.
  • Set and achieved company defined sales goals.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Upholstery Technician

shammout factory
04.2000 - 06.2008
  • Stretched and tacked fabric into place.
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Created patterns for manufacturing and samples for trade shows.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Fixed webbing and springs on seats.
  • Built containers and packed parts in accordance with detailed packing specifications.
  • Built as many as [Number] different products each week.
  • Measured, cut and sewed materials to fit specifications.
  • Received and processed both written and verbal instructions, prints and work orders.
  • Padded seats and arms with batting and cardboard.
  • Disassembled [Products] to reupholster fabric.

Education

MBA - Business Administration And Management

American University / CEO
Usa
02.2023

Course - Executive Secertarial And Office Management

Ivan Illich Institue
Dubai
07.2023

Courses - Time Management

Ivan Illich Institue
Dubai
07.2023

Course - Appointment Interview Skills

Ivan Illich Institue
Dubai
07.2023

Course - Customers Services

Ivan Illich Institue
Dubai
07.2023

Course - Human Resources Management

Ivan Illich Institue
Dubai
07.2023

Course - Career Development

Ivan Illich Institue
Dubai
07.2023

Course - Work Ethics

Ivan Illich Institue
Dubai
07.2023

Course - Report Writing

Ivan Illich Institue
Dubai
07.2023

Course - Leader Skills

Ivan Illich Institue
Dubai
07.2023

Course - Creativity And Innovation

Ivan Illich Institue
Dubai
07.2023

Course - Career Development And Qualification

Ivan Illich Institue
Dubai
07.2023

Training Course - Total Quality Management

CEO Enterpreneurs Institute
Dubai
07.2023

Training Course - Supply Chain Management

CEO Enterpreneurs Institute
Dubai
07.2023

Training Course - Leather Repair And Treatment

Colourlock
Dubai
07.2023

High School Diploma -

Nader High School
Lebanon
2000

Skills

  • Managing Multiple Tasks
  • Cross-Functional Team Management
  • Budget Controls
  • Finance and Accounting Operations
  • Business Planning
  • Key Performance Indicators (KPI)
  • Managing Routines
  • Configuration and Management
  • Project Management
  • Plan Projects
  • Customer Relationship Management
  • Timelines and Milestones
  • Contract Development and Management
  • Lead Generation
  • Managing Operations and Efficiency
  • Sound Cues
  • Managing Files and Records
  • Account and Territory Management
  • Overseeing Employees
  • Administration and Reporting
  • Complex Problem-Solving

Additional Information

valid driving license in uae

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Hindi
Beginner (A1)

hobbies

music and poems

Timeline

Upholstery Manager

Ghuzlan emirates furnitures and decore
10.2021 - Current

General Manager

2j.workshop
04.2013 - 09.2021

Upholsterer

home city furniture
02.2012 - 04.2013

Upholsterer

Fap
02.2010 - 01.2012

Lamber Sales

jabwood
03.2008 - 01.2010

Upholstery Technician

shammout factory
04.2000 - 06.2008

MBA - Business Administration And Management

American University / CEO

Course - Executive Secertarial And Office Management

Ivan Illich Institue

Courses - Time Management

Ivan Illich Institue

Course - Appointment Interview Skills

Ivan Illich Institue

Course - Customers Services

Ivan Illich Institue

Course - Human Resources Management

Ivan Illich Institue

Course - Career Development

Ivan Illich Institue

Course - Work Ethics

Ivan Illich Institue

Course - Report Writing

Ivan Illich Institue

Course - Leader Skills

Ivan Illich Institue

Course - Creativity And Innovation

Ivan Illich Institue

Course - Career Development And Qualification

Ivan Illich Institue

Training Course - Total Quality Management

CEO Enterpreneurs Institute

Training Course - Supply Chain Management

CEO Enterpreneurs Institute

Training Course - Leather Repair And Treatment

Colourlock

High School Diploma -

Nader High School
Abdul AZIZ Khaled