Overview
Work History
Education
Skills
Singing, Music
Languages
Timeline
Generic
ABDUL FARHAN SHAIK

ABDUL FARHAN SHAIK

Team Leader (Operations)
ABU DHABI

Overview

3
3
years of professional experience

Work History

Team Leader, Sales Operations

SHARAF DG
08.2022 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Awarded as best sales person and handling a team twice a year.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Process Associate

Genpact
06.2020 - 05.2022
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Determined and recommended methods to implement improvement opportunities.
  • Gathered, organized and input information into digital database.

Education

Bachelor of Science - Commerce

Siddharta Degree College
Ameerpet, Hyderabad, India
03.2020

High School Diploma -

Sultan Ul Uloom Junior College
Banjara Hills, Hyderabad, India
05.2017

State Secondary School - Mathematics Education

Dr KKR Gowtham Concept School
Kukatpally, Hyderabad, India
03.2015

Skills

  • Salesforce
  • Revenue Development
  • Quote Preparation
  • Business Correspondence
  • Sales Tactics
  • Sales Support
  • Lead Generation
  • Brand Management
  • Staffing and Scheduling
  • Customer Retention

Singing, Music

I have attended so many competitions and I was so glad that in a few of them I could win and beat my competitors while few others I could not and hence could learn my mistakes.

I started taking up singing seriously and with lots of encouragement and support from friends and family, I did make it to bigger heights.

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Urdu
Advanced (C1)

Timeline

Team Leader, Sales Operations

SHARAF DG
08.2022 - Current

Process Associate

Genpact
06.2020 - 05.2022

Bachelor of Science - Commerce

Siddharta Degree College

High School Diploma -

Sultan Ul Uloom Junior College

State Secondary School - Mathematics Education

Dr KKR Gowtham Concept School

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ABDUL FARHAN SHAIKTeam Leader (Operations)