Abdulganiyi Alao
Security Expert
Dubai
Summary
Professional summary
I have been an effective business manager with over 12 years' experience. Skilled in marketing, customer relationship management, communication, financial management, project management, customer assistance, positive learning process, customer needs assistance, account payables and receivables, deadline-oriented, credit and collections At Ecobank.
I managed over 500 million naira in liabilities, risk assets and investment portfolio, with over 1000 customers. Proficient in speaking, listening, reading and writing in English. My computer skills include but not limited to MS PowerPoints, MS Excel and MS Word
Overview
18
18
years of professional experience
Work History
Security Supervisor
Keytech Security LLC
01.2021 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Write comprehensive report to client for further action and to prevent reoccurrences.
Security Officer
Keytech Security LLC
10.2016 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Operation Manager
Kemmymusewell Nigerian Ltd
05.2015 - 09.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
Relationship Banker
Ecobank Nigeria Limited
07.2007 - 05.2015
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Continually boosted branch production and revenue by 10% by consistently meeting all monthly and quarterly sales goals.
- Increased daily sales by 5% by upselling new and existing banking products and financial services to customers.
- Developed weekly summaries to assess each client's participation level and determine targets for follow-up plans.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Presented new and additional products and services to existing customers.
Office Assistant
Moradeb Global Link
03.2004 - 06.2007
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Verified accuracy of business records by consistently updating customer information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Education
Post Graduate Diploma - Management
Ladoke Akintola University
OgbomoshoHigher National Diploma - Marketing
Kwara State Polytechnics
IlorinNational Diploma - Business Studies
Kwara State Polytechnics
IlorinSkills
- Awareness Programs
- Report Analysis
- Technology and Supply Purchasing
- Evidence Collection and Preservation
- Staff Leadership
- Interrogation Techniques
- Risk Factor Assessments
- Access Controls
- Administrative Duties
- Relationship Management
Timeline
Security Supervisor
Keytech Security LLC
01.2021 - Current
Security Officer
Keytech Security LLC
10.2016 - 12.2020
Operation Manager
Kemmymusewell Nigerian Ltd
05.2015 - 09.2016
Relationship Banker
Ecobank Nigeria Limited
07.2007 - 05.2015
Office Assistant
Moradeb Global Link
03.2004 - 06.2007
Post Graduate Diploma - Management
Ladoke Akintola University
Higher National Diploma - Marketing
Kwara State Polytechnics
National Diploma - Business Studies
Kwara State Polytechnics
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