ABDULHAFEEZ HANIF
Dubai,United Arab Emirates
Summary
A detail-oriented collection officer and data analyst with extensive experience in maintaining accurate client account details, monitoring payment irregularities, and ensuring timely financial operations. Adept at generating comprehensive reports, verifying and integrating data from external sources, and managing data storage systems. Skilled in presenting data insights, identifying process improvements, and analyzing complex datasets to support strategic decision-making. Proven ability to streamline accounts receivable processes, reconcile customer accounts, and collaborate effectively with cross-functional teams to resolve issues and optimize performance. Strong communicator with a solid background in financial management and data analysis.
Overview
19
19
years of professional experience
Work History
Insurance officer
Fakih IVF LTD
Dubai, UAE
10.2024 - Current
- Maintained stringent regulatory compliance with thorough document checks.
- Manage the end-to-end insurance claims process, including verifying coverage, filing claims, and ensuring timely payment.
- Liaise between patients, insurance companies, and healthcare providers to resolve claim disputes and coverage issues.
- Maintain accurate records of claims and settlements using hospital management software.
- Ensure compliance with hospital policies, government regulations, and insurance protocols.
- Assist patients in understanding their insurance benefits, co pays, and deductibles.
- Expedited claim approvals to improve client experience.
Data Analyst & Collection Officer
Neuro Spinal Hospital FZ LLC
Dubai, United Arab Emirates
01.2019 - 09.2024
- Maintained accurate and orderly account details for multiple clients
- Generated reports from extracted data for analyses.
- Verified and input data from external sources, confirming accuracy before integration.
- Entered information into data storage and data retrieval systems for processing.
- Presented data insights and highlighted improvement opportunities aligned with business strategy.
- Highlighted process improvement opportunities to streamline database management and analysis.
- Read and summarised new and complex mathematical information to inform decision-making.
- Analysed management issues to assess productivity and suggest math-based solutions.
- Analyzed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Monitor customer account details for non-payments delayed payments & other irregularities
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Maintain accounts receivable customer files & records
- Processed client payments following company financial policies and procedures
- Communicating with insurance agents and beneficiaries
- Monitor customer account details for non-payments delayed payments & other discrepancies
- Reconciling customer accounts and resolving any discrepancies
- Collaborating with other departments, such as billing, admission and finance, to resolve customer-related issues
- Assist in streamlining the accounts receivable process by identifying areas for performance improvement
Claim Submission Officer
Neuro Spinal Hospital FZ LLC
Dubai, United Arab Emirates
01.2016 - 05.2024
Claim Submission Officer
Vitalite Medical Centre
04.2021 - 05.2022
- Reviewing claim submissions and verifying the information.
- Maintain accounts receivable customer files & records.
- Identify and report back any type of claims observation or issues that may affect the process.
- Assisting in the preparation of financial reports related to accounts receivable as needed
- Data entry for medical claims and underwriting records.
- Working knowledge of the insurance industry and relevant federal and state regulations.
Billing officer
Neuro Spinal Hospital
01.2012 - 01.2016
- Customer payment analysis, tracking & updating daily cash deposits & report, Processing Credit Applications & Credit Limits
- Providing information about insurance policies to customers over the phone or in person.
- Contacted clients with unpaid invoices to seek payment.
- Calculated bills owed by customers, prepared invoices and distributed statements.
- Tracked cancelled and reissued invoices for audit purposes.
- Verified figures with cross-checking of different accounts and documentation.
- Used correct classifications and coding for accounting transactions.
- Reconciled client accounts to settle outstanding balances and balance excess payments.
Accounts Payable & Customer Support
ICCT INTERNATIONAL
01.2008 - 01.2010
- Responded to financial enquiries by gathering and interpreting data
- Reconciled bank accounts to verify accuracy of cash records
- Analysed company finances to design strategies in reducing costs and maximising revenues
- Prepared statements and reports to provide information of financial position and performance, maintaining healthy cash flow.
Data Entry Operator
Overseas Courier Services
01.2006 - 01.2007
- Data Entry for all incoming and outgoing corries
- Researched and requested further information to complete missing documents
- Filling and documentations.
Education
Higher Secondary Certificate -
Karachi Pakistan
Bachelor of commerce -
University of Karachi
Skills
- SAP
- SAGE 30
- QUICKBOOK
- PEACHTREE
- TRACKCARE
- LIFETRENZ
- VISION SOFT
- KLAIM
- MANTEQ
- WORD
- EXCEL
- POWER POINT
- POWER BI
- POWER QUERY
- FREELANCER
- GUEST POSTING
Languages
ENGLISH
URDU
Timeline
Insurance officer
Fakih IVF LTD
10.2024 - Current
Claim Submission Officer
Vitalite Medical Centre
04.2021 - 05.2022
Data Analyst & Collection Officer
Neuro Spinal Hospital FZ LLC
01.2019 - 09.2024
Claim Submission Officer
Neuro Spinal Hospital FZ LLC
01.2016 - 05.2024
Billing officer
Neuro Spinal Hospital
01.2012 - 01.2016
Accounts Payable & Customer Support
ICCT INTERNATIONAL
01.2008 - 01.2010
Data Entry Operator
Overseas Courier Services
01.2006 - 01.2007
Higher Secondary Certificate -
Karachi Pakistan
Bachelor of commerce -
University of Karachi
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