Abdul Hafiz Al-Mounajed
Store Manager
UAE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Program Tester
08.2021
- Tested a parking Application
Websites Designer
10.2020
- Designed websites using WordPress platform: E-Commerce website, Currency exchange rate website, Static website
Computer Technician
10.2017
- Sat up operating systems for normal users
- Maintained software and hardware of laptops and desktops.
Store Manager of Operations
Al Mada Marble Trading
01.2022 - Current
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
Education
Training Certificate of achievement for CCNA Routing & Switching Course from IT Grammar Center -
IT Grammar- Computer Training Center
Bachelor's Degree in Information Technology (IT) -
Lebanese International University (LIU)
01.2021
Skills
- Teamwork and Positive Attitude
- Problem-Solving
- Multitasking and Organization
- Customer Relations
- Staff Management
- Decision-Making
- Team Leadership
- Customer Service
Certification
- IT Security: Defense against the digital dark arts, Google Courses powered by Coursera, 10/01/21
- Technical Support Fundamentals, Google Courses powered by Coursera, 10/01/21
- System Administration and IT Infrastructure Services, Google Courses powered by Coursera, 10/01/21
- The Bits and Bytes of Computer Networking, Google Courses powered by Coursera, 10/01/21
- Operating Systems and You: Becoming a Power User, Google Courses powered by Coursera, 10/01/21
- Training Certificate of achievement for CCNA Routing & Switching Course from IT Grammar Center, IT Grammar- Computer Training Center, 09/01/16
Personal Information
Title: IT Support Specialist
Timeline
Store Manager of Operations
Al Mada Marble Trading
01.2022 - Current
Program Tester
08.2021
Websites Designer
10.2020
Computer Technician
10.2017
Training Certificate of achievement for CCNA Routing & Switching Course from IT Grammar Center -
IT Grammar- Computer Training Center
Bachelor's Degree in Information Technology (IT) -
Lebanese International University (LIU)
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