Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
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ABDULHAKIM HAMZA

DUBAI,UAE

Summary

Results-driven professional with expertise in presentation creation and delivery, telesales proficiency, and digital marketing. Demonstrates a strong understanding of brand positioning, technical product knowledge, and GDPR compliance. Skilled in coaching subordinates, managing territories, and achieving targets through effective time management and customer retention strategies. Adept at crafting impactful email campaigns and sales presentations while leveraging influential communication to drive business growth. Committed to utilising advanced marketing techniques to enhance brand visibility and achieve sustained success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

2026
2026
years of professional experience
5
5
years of post-secondary education

Work history

CAPITAL REAL AIRTIME
  • Company Overview: (kenya)
  • Prepares product or service reports by collecting and analyzing customer information
  • manage upto 6million kenya shillings per day sales
  • supply to over 50 retailers in a day across the county
  • collection of daily sales with cut off time 2pm of the same day

Safari com limited
  • Company Overview: (Capital real time)
  • Receives and inspects all incoming materials and reconciles with purchase orders; procedures distribute documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received
  • Makes intra- and inter-campus deliveries of requested surplus office furniture and merchandise; maintains records of all deliveries
  • Handling of up to 80% documentation work

Two Fishes
  • Company Overview: (kenya)
  • Dealing with late arrivals and late checkouts
  • Welcoming guest to hotel
  • Check out departing guests using hotel
  • Answering telephone inquiries transfer call
  • (kenya)

Emirates group security

Loomis International
06.2024 - 03.2025

Transportation of cash and valuables from one location to another.Assisting in imports and export as well as clearing and forwarding documents for export and import goods for border inspection

Crew team leader

Custodian
07.2012 - 04.2024
  • Provide an excellent level of services to atm machines and cash delivery at all times
  • Ensure that machines are attended on time and cash delivered to customers on time
  • Provide the highest standard of customer service by demonstrating excellent knowledge of and services offered
  • Use effective questioning techniques and skill listening to provide effective services
  • Ensure that the customer is treated with courtesy at all times

Education

diploma - hospitality and computer application

05.2009 - 11.2010

certificate - controlling work place hazards

NEBOSH
05.2018 - 10.2018

certificate - management of international health and safety

NEBOSH
05.2018 - 10.2018

Certificate of excellence - professional customer service

Certificate - Occupational Health and Safety

Diploma - high school diploma

ruben cheruiyot high school
kenya
01.2007 - 11.2009

Skills

  • Presentation creation and delivery
  • Coaching subordinates
  • Knowledge of gdpr
  • Email campaigns
  • Influential communication
  • Brand positioning understanding
  • Technical product understanding
  • Telesales proficiency
  • Target achievement
  • Territory management
  • Digital marketing
  • Customer retention tactics
  • Effective time management
  • Sales presentation

Languages

English
Moderate Arabic

Personal Information

  • Passport Number: AK0279938
  • Date of birth: 07/17/90
  • Nationality: Kenyan
  • Visa status: Free zone visa

Timeline

Loomis International
06.2024 - 03.2025

certificate - controlling work place hazards

NEBOSH
05.2018 - 10.2018

certificate - management of international health and safety

NEBOSH
05.2018 - 10.2018

Crew team leader

Custodian
07.2012 - 04.2024

diploma - hospitality and computer application

05.2009 - 11.2010

Diploma - high school diploma

ruben cheruiyot high school
01.2007 - 11.2009

Emirates group security

Certificate of excellence - professional customer service

Certificate - Occupational Health and Safety

CAPITAL REAL AIRTIME

Safari com limited

Two Fishes
ABDULHAKIM HAMZA