ABDUL JALEEL THAYYIL
DUBAI,UNITED ARAB EMIRATES
Summary
Dynamic and results-driven professional with a strong foundation in client relationship management and communication proficiency. Demonstrates exceptional multitasking abilities and time-management skills, ensuring efficient operations and customer satisfaction. Adept at leveraging product knowledge and marketing strategies to enhance customer engagement and achieve sales goals. Possesses creative thinking and decision-making authority, contributing to innovative solutions and business growth. Committed to continuous improvement and excellence in sales performance.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Sales coordinator
AL MUSHRIF PLASTIC TRADING LLC
Dubai, UNITED ARAB EMIRATES
03.2016 - Current
- Handled critical customer issues promptly, improving overall service quality.
- Followed up on sales quotes and potential leads within target timeframes.
- Supported front-line sales teams with well-coordinated administrative operations.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Coordinated sales activities with effective communication between sales teams and clients.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Coordinated with marketing team, ensuring successful product launches.
- Processed purchases and sales orders promptly.
Quality controller
AGILITY GLOBAL LOGISTICS
JABEL ALI , UNITED ARAB EMIRATES
01.2013 - 02.2016
- Enhanced customer satisfaction with thorough quality checks.
- Reported faults, damages and Control Check Point (CCP) rejections.
- Trained production team on quality control measures to improve product excellence.
- Supervised product dispatch, verifying finished products met company standards.
- Verified products met or exceeded customer expectations in alignment with company objectives.
Education
High School Diploma - COMMERCE
GHSS THUVVUR
INDIA 06.2006 - 03.2008
Skills
- Multitasking
- Client Relationship Management
- Communication proficiency
- Time-management
- Product knowledge
- Marketing and sales strategies
- Customer engagement
- Creative thinking
- Decision-Making authority
- Sales goal attainment
Languages
Malayalam
Native
English
Advanced
Arabic
Upper intermediate
Affiliations
- READING,TRAVELLING ANDPROBLEM SOLVING
References
References available upon request.
Timeline
Sales coordinator
AL MUSHRIF PLASTIC TRADING LLC
03.2016 - Current
Quality controller
AGILITY GLOBAL LOGISTICS
01.2013 - 02.2016
High School Diploma - COMMERCE
GHSS THUVVUR
06.2006 - 03.2008
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