ABDULKADER ZREKAT
MBA / Sales Manager / Banking
Abu Dhabi
Summary
As a dynamic Relationship Manager and Sales Manager boasting 15 years of experience at UAE Marketing and Banks, I bring a wealth of expertise and a proven track record to the table. My MBA in Banking & Finance has equipped me with a robust foundation to drive success and growth. I am eager to leverage my skills and knowledge to make a significant impact on your team, ensuring that together, we achieve outstanding results.
Overview
16
16
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
SALES MANAGER
DERBY GROUP (Emirates NBD Partner)
11.2023 - Current
- Spearheaded a high-performing sales teams to market banking products for leading UAE banks ( ENBD & ADCB ).
- Surpassed revenue goals through strategic planning, robust team leadership, and proactive client engagement.
- Crafted and executed cutting-edge sales strategies to infiltrate target markets and grow the customer base.
- Partnered with banks to ensure sales efforts were aligned with their goals and regulatory standards.
- Enhanced sales team capabilities by providing extensive training in product knowledge, sales tactics, and customer service excellence.
- Managed the sales funnel from lead generation to closure, leveraging CRM systems for tracking and optimization.
- Cultivated pivotal relationships with stakeholders, ensuring effective communication and cooperative efforts.
- Kept a pulse on industry trends and competitive activities to seize new opportunities and minimize potential risks.
- Increased sales revenue by developing and implementing effective sales strategies.
Channel Manager
JCBL Commercial Brokers LLC ( AL HILAL BANK )
04.2021 - 10.2023
- Achieve growth and hit sales targets by successfully managing the Sales Teams in Abu Dhabi & Al Ain.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products.
- Drove and delivered sales leads to convert into new business.
EXECUTIVE RELATIONSHIP FINANCE
Abu Dhabi Islamic Bank (ADIB)
11.2014 - 03.2021
- Spearheaded the marketing of ADIB's suite of financial products, including personal loans, portfolio buyouts, equity trading, and Sukuk investments.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Fostered strong client relationships through diligent follow-ups and personalized engagement strategies.
- Marketed ADIB finance products.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Insurance Specialist
Arabia Insurance Company
04.2013 - 11.2014
- Expertise in selling life insurance and investment products, tailoring solutions to client needs.
- Proactive customer engagement, offering flexible consultations to introduce and customize financial plans.
- Consistent participation in weekly briefings to align with team objectives and enhance sales performance.
- Efficient management of customer inquiries across phone, email, and face-to-face channels, ensuring prompt and accurate resolutions.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
SUPERVISOR OF CUSTOMER SERVICE IN AFTER SALES DEPARTMENT (ELECTRONICS)
Carrefour Hypermarkets
11.2009 - 04.2013
- Spearheaded after-sales support, ensuring exceptional customer service and efficient complaint resolution in the electronics sector.
- Boosted sales growth.
- Resolved client issues.
- Enhanced customer loyalty.
Education
MBA - BANKING AND FINANCE
Cardiff Metropolitan University
UK 04.2001 - 01.2022
EXTENDED DIPLOMA - INTERNATIONAL BUSINESS AND STRATEGY
Westford University College
AGRICULTURAL ENGINEERING - undefined
Damascus University - Daraa, Syria Academy Engineering Institute
Skills
Sales planning
Personal Information
- Date of Birth: 10/17/87
- Nationality: Syrian
Timeline
SALES MANAGER
DERBY GROUP (Emirates NBD Partner)
11.2023 - Current
Channel Manager
JCBL Commercial Brokers LLC ( AL HILAL BANK )
04.2021 - 10.2023
EXECUTIVE RELATIONSHIP FINANCE
Abu Dhabi Islamic Bank (ADIB)
11.2014 - 03.2021
Insurance Specialist
Arabia Insurance Company
04.2013 - 11.2014
SUPERVISOR OF CUSTOMER SERVICE IN AFTER SALES DEPARTMENT (ELECTRONICS)
Carrefour Hypermarkets
11.2009 - 04.2013
MBA - BANKING AND FINANCE
Cardiff Metropolitan University
04.2001 - 01.2022
EXTENDED DIPLOMA - INTERNATIONAL BUSINESS AND STRATEGY
Westford University College
AGRICULTURAL ENGINEERING - undefined
Damascus University - Daraa, Syria Academy Engineering Institute
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