ABDULKADER ZREKAT
MBA / Sales Manager / Banking
Abu Dhabi
Summary
As a dynamic Relationship Manager and Sales Manager boasting 15 years of experience at UAE Marketing and Banks, I bring a wealth of expertise and a proven track record to the table. My MBA in Banking & Finance has equipped me with a robust foundation to drive success and growth. I am eager to leverage my skills and knowledge to make a significant impact on your team, ensuring that together, we achieve outstanding results.
Overview
16
16
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
SALES MANAGER
DERBY GROUP (Emirates NBD Partner)
Abu Dhabi
11.2023 - Current
- Spearheaded a high-performing sales teams to market banking products for leading UAE banks ( ENBD & ADCB ).
- Surpassed revenue goals through strategic planning, robust team leadership, and proactive client engagement.
- Crafted and executed cutting-edge sales strategies to infiltrate target markets and grow the customer base.
- Partnered with banks to ensure sales efforts were aligned with their goals and regulatory standards.
- Enhanced sales team capabilities by providing extensive training in product knowledge, sales tactics, and customer service excellence.
- Managed the sales funnel from lead generation to closure, leveraging CRM systems for tracking and optimization.
- Cultivated pivotal relationships with stakeholders, ensuring effective communication and cooperative efforts.
- Kept a pulse on industry trends and competitive activities to seize new opportunities and minimize potential risks.
- Increased sales revenue by developing and implementing effective sales strategies.
Channel Manager
JCBL Commercial Brokers LLC ( AL HILAL BANK )
Abu Dhabi
04.2021 - 10.2023
- Achieve growth and hit sales targets by successfully managing the Sales Teams in Abu Dhabi & Al Ain.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products.
- Drove and delivered sales leads to convert into new business.
EXECUTIVE RELATIONSHIP FINANCE
Abu Dhabi Islamic Bank (ADIB)
Abu Dhabi
11.2014 - 03.2021
- Spearheaded the marketing of ADIB's suite of financial products, including personal loans, portfolio buyouts, equity trading, and Sukuk investments.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Fostered strong client relationships through diligent follow-ups and personalized engagement strategies.
- Marketed ADIB finance products.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Insurance Specialist
Arabia Insurance Company
Abu Dhabi
04.2013 - 11.2014
- Expertise in selling life insurance and investment products, tailoring solutions to client needs.
- Proactive customer engagement, offering flexible consultations to introduce and customize financial plans.
- Consistent participation in weekly briefings to align with team objectives and enhance sales performance.
- Efficient management of customer inquiries across phone, email, and face-to-face channels, ensuring prompt and accurate resolutions.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
SUPERVISOR OF CUSTOMER SERVICE IN AFTER SALES DEPARTMENT (ELECTRONICS)
Carrefour Hypermarkets
Abu Dhabi
11.2009 - 04.2013
- Spearheaded after-sales support, ensuring exceptional customer service and efficient complaint resolution in the electronics sector.
- Boosted sales growth.
- Resolved client issues.
- Enhanced customer loyalty.
Education
MBA - BANKING AND FINANCE
Cardiff Metropolitan University
UK 04.2001 - 01.2022
EXTENDED DIPLOMA - INTERNATIONAL BUSINESS AND STRATEGY
Westford University College
AGRICULTURAL ENGINEERING - undefined
Damascus University - Daraa, Syria Academy Engineering Institute
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales team training
Microsoft Skills
Personal Information
- Date of Birth: 10/17/87
- Nationality: Syrian
Timeline
SALES MANAGER
DERBY GROUP (Emirates NBD Partner)
11.2023 - Current
Channel Manager
JCBL Commercial Brokers LLC ( AL HILAL BANK )
04.2021 - 10.2023
EXECUTIVE RELATIONSHIP FINANCE
Abu Dhabi Islamic Bank (ADIB)
11.2014 - 03.2021
Insurance Specialist
Arabia Insurance Company
04.2013 - 11.2014
SUPERVISOR OF CUSTOMER SERVICE IN AFTER SALES DEPARTMENT (ELECTRONICS)
Carrefour Hypermarkets
11.2009 - 04.2013
MBA - BANKING AND FINANCE
Cardiff Metropolitan University
04.2001 - 01.2022
EXTENDED DIPLOMA - INTERNATIONAL BUSINESS AND STRATEGY
Westford University College
AGRICULTURAL ENGINEERING - undefined
Damascus University - Daraa, Syria Academy Engineering Institute