Abdul Kadir Titu
SHARJAH,UNITED ARAB EMIRATES
Summary
Accomplished professional with expertise in Microsoft Office Suite, product knowledge and integration, and customer relationship management systems. Demonstrates strong capabilities in competitor analysis, sales strategy development, and profit and loss analysis. Skilled in financial forecasting, product development, KPI tracking, mentoring and coaching, and delivering exceptional customer service. Committed to leveraging these skills to drive business growth and enhance organisational performance.
Enthusiastic As An Assistant Restaurant Manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work history
Assistant Restaurent Manager At KFC
KUWAIT FOOD COMPANY-AMERICANA
Dubai, UNITED ARAB EMIRATES
03.2023 - Current
- Developed accurate sales forecasts for improved strategic planning.
- Cultivated strong relationships with clients to secure repeat business.
- Facilitated staff training, resulting in better customer service.
- Identified growth opportunities through comprehensive market research.
- Delivered high-quality products to increase customer satisfaction.
- Implemented cost reduction measures, reduced overhead expenses.
- Analysed market trends to inform strategic decision-making processes.
- Maintained inventory control, reduced stock shortages.
- Delegated tasks efficiently to maximise productivity.
Restaurant Manager
Aroma Restaurant and Cafe
Chandpur, Chittagong, Bangladesh
03.2021 - 11.2022
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Trained new team members, enhanced service quality.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
Education
HIGHER SECONDARY CERTIFICATE - COMMERCE
Haimchar Government College
BANGLADESH 01.2014 - 12.2016
Skills
- Microsoft office suite proficiency
- Product knowledge and integration
- Customer relationship management systems
- Competitor analysis
- Sales strategy development
- Profit and Loss Analysis
- Financial Forecasting
- Product development
- KPI tracking
- Mentoring and coaching
- Customer Service
Languages
English
Fluent
Timeline
Assistant Restaurent Manager At KFC
KUWAIT FOOD COMPANY-AMERICANA
03.2023 - Current
Restaurant Manager
Aroma Restaurant and Cafe
03.2021 - 11.2022
HIGHER SECONDARY CERTIFICATE - COMMERCE
Haimchar Government College
01.2014 - 12.2016