Abdulla Al Mahza

• Oversee technical works and processes, acting as the point of contact for contractors requesting amendments within the infrastructure, scheduling & planning contractors' operations in compliance with regulations to maintain safety standards
• Analyze situations, review technical drawings, issue approvals, and permits, and oversee customer complaints to make informed decisions, implement solutions to minimize disruptions, ensuring customer satisfaction is successfully achieved
• Design isolation plans for each sector to mitigate risks, maintain safety, and enhance efficiency during disruptive events
• Compile the necessary paperwork regarding tasks to maintain accurate records demonstrating adherence to compliance
• Communicate with private entities to address issues arising using official letters, emails, or direct contact to drive efficiency
• Notify the community involved in planned operations impacting public spaces to maintain positive relationships
• Oversee complaints related to water distribution during shutdowns and address concerns to maintain customer satisfaction
• Collaborate with Line Manager of the Operations & Water Department to align operational needs impacting the company
• Mentor junior members and train them on information on policies, procedures, & goals to enhance their knowledge & skills
• Enforce safety protocols and guarantee adherence to compliance by team members to prevent accidents and incidents
• Encourage team members to share and apply innovative ideas to enhance staff learning and development of competency
• Reduce technical water loss and time to restore the water supply to ensure customer satisfaction & operational sustainability
• Onboard and assist new employees to integrate into the company smoothly ensuring an understanding of company culture

Achievements:

• Successfully created a safe and healthy work environment for all employees, contractors, and the wider community by protecting them from all potential risks and hazards, which resulted in achieving the goal of zero harm for the company
• Utilized knowledge, experience, and expertise to successfully lead and motivate a team through good planning, organization, and scheduling, resulting in flexibility for employees to achieve and exceed goals set by the company for peak effectiveness
• Utilized knowledge and expertise on technical tasks to perform shutdowns and supervise projects from initiation to completion using good communication skills, resulting in the successful issuance of permits to work for contractors

• Drove the planning, coordination, and scheduling of the day-to-day maintenance, repair, and installation activities for technicians to ensure that the critical systems ran smoothly, safely, and efficiently to contribute to the organization's success
• Developed comprehensive schedules for maintenance activities by coordinating equipment availability, resource allocation, manpower requirements, and operational priorities to minimize disruptions and establish effective workflows for tasks
• Collaborated with internal technicians and supervisors to ensure enhanced work planning and overall operational efficiency
• Tracked asset condition, scheduled maintenance & replacements to optimize the utilization of assets within the organization
• Addressed scheduling challenges to ensure adherence to safety regulations and industry standards to maintain compliance
• Organized weekly progress meetings and prepared progress reports on tasks to be presented to the management team
• Streamlined daily technical tasks for technicians & addressed challenges & potential conflicts to ensure minimum disruption
• Supervised maintenance activities to guarantee adherence to safety regulations, industry standards, and company policies
• Assisted in avoiding unscheduled downtime, reduced repair costs, and tended equipment lifespan to enhance efficiency
• Analyzed data, feedback & performance metrics to identify improvement areas in processes to ensure equipment reliability

Achievements:

• Successfully developed a sound relationship with the team leader, exercising his commitments in his absence & maintaining communication with stakeholders, informing them of upcoming maintenance activities, resulting in customer satisfaction
• Utilized knowledge, experience, and initiative to proactively plan and schedule tasks on different priority levels with various stakeholders at the very early stages of a project to streamline processes and meet project goals

• Drove safety at the factory, organized and oversaw HSE meetings to conduct troubleshooting and problem-solving using advanced-level technical expertise on maintenance and repair of equipment and systems to ensure reliability and safety
• Operated heavy machinery at the factory to analyze symptoms, identify potential problems, and identify root causes before escalation into major issues through effective solutions to maintain a safe work environment and prevent accidents
• Proactively maintained and calibrated machinery using safety protocols to prevent potential issues and minimize downtime
• Address unexpected issues timeously to restore functionality as quickly and safely as possible in the following ways:
• Troubleshooting
• Repair & Replacement
• Emergency Response
• Root Cause Analysis
• Developed an understanding of all electrical systems to diagnose and resolve intricate electrical issues arising effectively
• Operated the PLC system to provide a versatile platform for controlling and monitoring complex processes & machinery
• Performed comprehensive maintenance and achieved optimization of the following systems for efficient operations:
• AC & DC Systems
• Lighting & Power Distribution Systems
• Guided & trained junior technicians during projects to enhance knowledge & skills in accordance with industry standards
• Recorded accurate documentation for tracking equipment history, analyzing trends, and planning future maintenance
• Implemented improvements to existing maintenance procedures to increase the overall efficiency of the organization
• Collaborated with operations and engineering teams to coordinate maintenance activities using effective communication
• Responded promptly to safety issues, made quick decisions, and implemented solutions to mitigate risk in all situations
• Updated knowledge of industry trends, emerging technology, and best practices to keep skills current and relevant