

• Increased sales revenue through targeted digital marketing campaigns and lead nurturing programs
• Developed a comprehensive market entry strategy for the UAE property market and emerging regional markets, establishing strategic partner networks with local developers, real estate agencies, and design firms
• Executed high-impact marketing events, including luxury home showcases and design exhibitions in collaboration with developers.
• Built and managed strategic partnership networks across emerging markets, collaborating with international property developers and design consultancies
• Orchestrated international property showcase events and investor networking functions.
· Oversee the daily operations of the Pavilion.
· Supervise a team of 35 employees
· Organize the tour guides' schedules efficiently and reduced overtime by 15%
· Trained and mentored new staff
· Motivate tour guides to build a cohesive and effective team
· Deal with complaints professionally following the pavilion's complaints procedures and report upward to ensure the smooth running of operations
· Work with contractors to ensure smooth and continuous running of the pavilion.
· Provide outstanding customer service to all stakeholders, including colleagues, guests, and clients.
· Produce regular operational and analytical reports for the Pavilion Manager.
· Coordinate entertainment events and handle VIP tours
· Achieved a 93% visitor satisfaction rating through proactive problem-solving.
· Developed presentations to make HR Policies accessible to employees.
· Supported in the daily operations of the HR department
· Processed employee documentation and verified records
· Translation of HR regulations from English to Arabic
· Coordinated full-cycle recruitment process
· Created and distributed HR communication and Policy updates
· Proficient in the use of HRISsoftware
· Analysis of data related to employee surveys, retention, L&D and turnover rates.
· Supported employees' recognition program and L&D training
· Supported the compensation and benefits and L&D department.
• Operated the world's largest moving platform (Mobility Pavilion)
• Supervised different groups to meet the high visitor volume
• Managed smooth operations and communicated timely updates to coordinate activities.
• Lead the team training initiatives
• Identified risks to prevent negative impact on the operations.
• Coordinated with marketing for cultural events
• Orientation on auditing controls and processes
• Translated legal reports from Arabic to English
• Audited balance sheets for clients
• Researched money laundering in the UAE
• Worked on Dubai's Financial Crisis project and presentation.
• Evaluated existing practices and shared insights with management to aid in decision-making and help streamline processes.
• Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication, and proof reading work.
• L'Armoire is an innovative sunglasses company that targets trendsetters and young adults
• Created unique designs for the sunglasses
• Managed brand positioning and marketing
• Managed client accounts and services
• Maintained the company's accounts and conducted cash flow forecasts monthly
• Initiated collaborations with top influencers such as Coco and Breezy to enhance the company's brand image
• Conducted competitor analysis periodically
• Participated and represented L'armoire in the Sunglass and Accessories exhibitions
• Created social media campaigns targeting young adults
• Designed customer satisfaction surveys and incorporated relevant feedback into the sunglass design and service
• Discussed manufacturing concepts and quality control procedures for the lenses and frames with Chinese manufacturers to adhere to the highest international standards
• Worked as a student engineer as part of the unified school district's student development program
• Some of the responsibilities were to maintain the school grounds, repair any faulty fixtures, and install new teaching equipment in classrooms
• Managed the store supplies, cleaned and lubricated machinery, and attended to all maintenance duties
• Assisted the principal engineer in filling order forms, reordering supplies, and closing accounts
• Designed and built new fixtures with the help of carpentry tools and with the oversight and guidance of the principal engineer
• Worked with the engineering team to install and repair digital whiteboards in classrooms.
• Prepared a quarterly maintenance schedule for the major school equipment
• Mentored fresh student engineers and supervised their work
• Attended and organised the student engineers' monthly meetings to discuss the progress of achievements and milestones.
Excellent communication
Leadership
Project management
Microsoft Office proficiency
Creativity
Critical thinking and problem-solving
Teamwork and collaboration
Empathy
Adaptability
Customer centricity
Financial acumen