Abdullah Akilah

1- Provide assistance customer pro-actively and respond to customer queries promptly and in a professional manner, reflecting Abu Dhabi Arabic hospitality at any time whilst treating all customer with respect.

2- Ensure that all terminal operation, facilities and infrastructure are well maintained and in good working order at all times.

3- Ensure any faults to facilities, equipment, services or infrastructure are to be reported immediately to relevant stakeholders and follow up with relevant stakeholders until the issue is resolved.

4- load passenger Forecasting and Calculate the number of organized people we need to Ensure that all ‎location customer service agent are covered‎ .

5- Giving the support for the required areas on the peak hours.

6- Speak to the respective to insure a smooth operation such as opening more screening machine and more counters for the chick in and the immigration counters to avoid any delay.

7- Taking care of the employee needs