ABDULLAH ALBUGAMIA

Bvlgari

Jeddah

12.2021 - Current

Monitored performance of staff members by providing feedback on a regular basis.
Managed daily operations of the store, including scheduling staff, ordering inventory, and resolving customer complaints.
Ensured compliance with all safety policies and procedures.
Maintained up-to-date knowledge of product lines available in the store.
Assisted in recruiting and training new team members.
Prepared employee schedules based on workloads and staffing needs.
Adhered to company policies regarding attendance, breaks, dress code.
Analyzed sales data to determine which products were selling well or needed more promotion.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Oversaw aspects of maintenance, inventory, and daily activity management.
Handled scheduling for store shifts to achieve adequate staffing.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in continuous development of effective store associates to achieve desired sales and results.